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A PUBLICATION OF ILS LEARNING CORPORATION
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Friendly Reminder
Brokers in British Columbia should remember that their education requirements are changing from a 2-year cycle to a 1-year cycle.

 

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Industry Briefs

Lloyd’s suggest policy addition for celebrity spokespeople

Celebrity culture is becoming more popular than ever. According to a study by the advertising agency WPP, about one in four advertisements today features a celebrity endorsement, compared with one in eight a decade ago.

However, if the celebrity endorser makes a bad public relations move, becomes disgraced in the public mind or even dies, the sponsoring company could find their product popularity plummets.

Recently, photos of model and Chanel, H&M and Burberry spokesperson Kate Moss allegedly taking cocaine were published by a British national newspaper.

As a result, Lloyd’s is offering the unique 'Death & Disgrace' policy to advertisers using celebrity endorsements.
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Industries at risk due to technology problems

A new survey done by Softchoice Corporation has discovered that many North American industries – including the insurance industry – are exposing themselves to great risk by having poorly-managed technology.

The study examined statistics and IT inventory data from 210 organizations, as well as recording the data from over 90,000 desktop computers and servers from across the U.S. and Canada.
Among the key problems identified by Softchoice were the following: high instances of missing anti-virus software; un-patched software; a prevalence of malware, and the practice of using hardware well beyond its expected lifecycle.
Malware is software designed to infiltrate or damage a computer system, without the owner's consent. The presence of malware can negatively affect the way a computer runs, leaving it more susceptible to viruses and hacks as well.
On average, 49% of the PCs were found to have moderate to severe infestations of adware, spyware and other malware.
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Calgary pays out millions in liability claims; Regina, thousands

In 2005, the city of Calgary paid out $4.4m to settle liability claims ranging from icy sidewalks to collisions involving vehicles driven by city employees.
That year, there were over 1,300 damage claims citing civic negligence. The city also dealt with more than 3,400 claims involving city-owned vehicles.
Contrastingly, the city of Regina paid only of $384,457 in damage settlements last year, a great deal less even after allowing for a population one-fifth that of Calgary.
The lower liability pay outs in Regina can be attributed to the fact that all but a handful of the province's car owners choose the no-fault option from SGI, so there were no auto injury torts filed against the city in 2005.
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Claim of illness enough to collect disability policy in PEI

After reviewing the case of a woman who claimed she was suffering from chronic fatigue, fibromyalgia, and multiple chemical sensitivity, the Prince Edward Island Appeal Court has ruled that a claim of illness is sufficient to collect on a disability policy.

Illnesses such as those the woman claimed are subjective diagnoses, with no objective medical pathology to justify the claims.

This will affect section B (accident benefits) insurers, meaning now subjective claims of illness no longer need expert testimony or a diagnosis.

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Circle July 27 on your calendars!


Click Play to Start

ILS Learning Corporation is happy to welcome Grant Hicks as a Strategic Partner. To celebrate this alliance, “Guerrilla Marketing for Financial Advisors”, a course by Grant Hicks, will be offered exclusively to ILS Learning Corporation students starting July 27. This course is a great way for Life/A&S agents and Financial Planners to obtain CE credits.

But that’s not all! The first 50 On Track subscribers to check out Grant’s course at www.ilscorp.com on July 27 will receive fantastic savings and ILS discounts, including:

  • FREE “Guerrilla Marketing for Financial Advisors” e-book
  • $100 coupon towards The ILS Advantage Performance Series (at Sea) Caribbean Cruise
  • FREE 1-hour teleconference with Grant Hicks. Receive 1 CE credit towards your mandatory continuing education licensing requirements and learn how to grow your business!

Please note that this offer is only valid on July 27th to the first 50 registrants.
No purchase is necessary.

In addition to writing courses, Grant Hicks is the President of Hicks Financial and is one of Canada's leading authorities on marketing financial services. He is a dynamic and entertaining speaker with an amazing ability to motivate audiences to achieve more. The average attendee writes seven pages of notes and is captivated by his brilliant marketing ideas.

Grant has been an invited speaker by many organizations including TD Bank, Manulife Financial, Standard Life, Advocis, Federation Of Canadian Independent Deposit Brokers, RBC Dominion Securities, Scotiamcleod, AIC Group of Funds and the Guerrilla Marketing Association.
A frequent industry speaker, time spent with Grant at a live seminar will re-energize your motivation to succeed and desire to grow your business - further intensifying your ambition to be the best you can be.

You can see him live, too. Grant will be one of the keynote speakers on The Advantage Performance Series (at Sea) Caribbean cruise in January 2007


2 FREE CHAPTERS!

Try out one of our ILS online video CAIB Exam Preparation courses absolutely free! Sign-up and experience 2 chapters of the same dynamic instruction that students receive at the UBC or Saskatchewan CAIB immersion courses, without leaving your home or office! See what everyone is talking about!

http://www.ilscorp.com/twofree.php


Don’t miss the boat

The ILS Advantage Performance Series (at Sea) is set to sail from January 21, 2007 to January 28, 2007. Leave the cold Canadian winter behind for a week and journey with ILS Learning Corporation to Fort Lauderdale, St. Maarten, St. Thomas and the Princess Cays.

While on board, receive up to 12 CE credit hours on board towards your Life, A&S, General Insurance, Adjuster, Professional/Management mandatory licensing requirements by taking part in seminars by Steve Hawrishok and Grant Hicks.

The ILS Advantage Performance Series (at Sea) cruise is the perfect way to obtain your CE credits and meet other professionals in your industry and discuss the latest trends and ‘hot topics’.

Each port-of-call let’s you get your land-legs back and explore the Caribbean sands and shore. If you prefer, you can stay aboard. The ship for the ILS Advantage Performance Series (at Sea) is the Caribbean Princess, the most extravagant of the Princess fleet, with the largest carrying capacity. This ship’s 900 balcony staterooms and an entire deck of Mini-Suites offer impressive private vistas. Hallmark features include Movies Under the Stars, the premier Lotus Spa and numerous formal and casual eating options.

At 952 feet long and packed with activities, you’ll never be bored. With dozens of dining options, bars, casinos, pools and hot-tubs, the fun just starts. You can relax for a few hours in the ship’s library, practice your golf at the putting course or at the virtual golf simulator. Try taking a jog around the track or see how you fare at swimming against the current in the Caribbean Princess’ lap pool. And, if you are so inclined, you can even get married on board at the Hearts and Minds Wedding Chapel.

The catch: Space is running out. Don’t be disappointed; book soon.

For more information, go to http://www.ilscorp.com/cruise/ or call ILS Learning Corporation at 1-800-404-2211.

Bon voyage!


New look!

Some of you may have noticed that the look of ILS Learning Corporation is changing! Over the next few months, we will be phasing in our new logo and making small changes to our website. We hope that you like this new look and that you will find that the changes make things even better for you!

Let us know what you think by dropping us a line at newsletter@ilscorp.com


Win your way aboard

ILS Learning Corporation would like to have you on board for the inaugural Advantage Performance Series (at Sea) Caribbean cruise in January 2007. Now, you can win your way there!

Every time you complete an ILS Learning Corporation online course between July 1, 2006 and November 1, 2006, you will automatically be entered in a draw for the trip. The more courses you complete, the better your chances of winning!

Education really does have rewards.

For more information, check out our Web site: www.ilscorp.com


E & O

One E&O insurer doing business in British Columbia recently stated that approximately 75% of the brokerages they insure have had at least one E&O claim over the last 5-year period. While more than half the reported claims closed without payment to the claimant, brokerage management were still faced with dealing with a lot of initial stress, concerns over possible legal fees, and loss to their business reputation. Adopting and implementing an E&O risk management program in your brokerage will help reduce your changes of your becoming one of the 75% group. It will also help avoid the other problems that invariably arise as a consequence to it.

Test Your Knowledge!


The following E&O scenario has been prepared for ILS subscribers by Neo J. Tuytel, a partner with Clark Wilson LLP. He is the Chair of the firm’s Environmental Law practice group and a member of the Insurance and Business Litigation groups.

He obtained his LL.B. from the University of British Columbia in 1984, and was called to the bar in 1985. He was also accredited as a mediator, in 1994.

Mr. Tuytel has appeared before all levels of court, as well as administrative decision-makers in British Columbia, and was winning counsel in the Supreme Court of Canada in the landmark overlapping insurance case: Family v Lombard as well as various cases in the BC Court of Appeal. He also acts as a mediator and is a prolific author and speaker.

Please note: Mr. Tuytel will be on annual leave until September, so please contact Lawrence Munn, Chair of Clark Wilson LLP’s Privacy Law Group if you would like further information about E&O and insurance claims. Lawrence can be contacted at (604) 643-3160 or lm@cwilson.com.
Please read the following scenario and determine whether the agent is liable or not liable. Good luck!

Client walks into his insurance agent’s office seeking broad cargo insurance for shipping computer components between various countries around the world. The agent obtains coverage through the London market and advises the client there is world-wide coverage. There is a loss on a shipment from Amsterdam to Hong Kong. When the claim is reported, the underwriter declines coverage. The client then makes his own inquiries of the London broker. The London broker sends along, to the Canadian agent, a cover note and the policy wordings. The cover note is confusing but states at one point that the insurance in place is limited to shipments from Canada. The agent does not read the cover note or the policy wordings and forwards them to the client, who also does not read them. Subsequently, there are losses on shipments from London to Miami and from Düsseldorf to San Francisco. Is the agent liable?

ILS offers a two-part “Managing the Errors and Omissions Exposure” course online at www.ilscorp.com. The courses can be purchased on their own, but is included for all members of the Broker Network Programs, and General Insurance annual subscriptions. For further details, please contact ILS at 1-800-404-2211 or email info@ilscorp.com.


 

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