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A PUBLICATION OF ILS LEARNING CORPORATION
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Friendly Reminders

Insurance Adjusters in Manitoba are reminded that they must have all CE hours in place by June 30 in order to renew their license.

Call 1-800-404-2211 if you need hours.

Check out the interactive areas at ilscorp.com

ILS has been working hard to bring to you new and exciting products and services. Check out two of our latest projects:

The Book Exchange – Connect with other students who are looking to buy or sell textbooks. If you are done with a CAIB 1 through 4 book or a BC Fundamentals of Insurance book, recoup some of your money by selling it to a new student. Or, if you’re a student on a budget, check out the exchange for some good deals. Book Exchange

The ILS Knowledgebase – Have you ever had a question about the ILS website or one of the courses? Find answers to dozens of our most frequently asked questions at the ILS Knowledgebase. If you don’t see the answer to your question, let us know and we’ll be happy to answer – and add it to the list! Knowledgebase

Canada Day Hours at ILS

The ILS Learning Corporation office will be closed on Monday, July 2 as we celebrate Canada Day. We will be open again for business as usual on Tuesday, July 3.

Though our office will be closed, you can still take any of our courses online on this day.

Happy Birthday, Canada!

 

July Sale at www.ilscorp.com

This July, save $25 on an Annual General Insurance subscription!

From July 1 to 31, enter your promotion code when purchasing a year-long General Insurance subscription and save! Access hundreds of General Insurance CE courses all year long for just $100.

Your Promo Code: 7SALES

 

Industry Briefs

Consumer warning: bogus EI emails basis for identity theft scam

The federal government has issued a warning to Canadians regarding phony emails that ask for personal information.

Service Canada, which processes things such as employment insurance benefits, said that some clients have been receiving emails asking for personal information purportedly needed to expedite a claim.

The details sought in the phony emails including a person's social insurance number, date of birth and credit card information. This information is more than Internet scammers need to pull of identity theft.

"Service Canada does not use e-mails to obtain confidential information from clients," the department said in an advisory.

Service Canada said anyone who has received such an e-mail already should immediately contact the federal government.

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NDP pushing for stronger white collar crime penalties

The federal NDP is calling for the creation of a "Canada Securities Commission" to oversee the existing provincial commissions as a means to overhaul corporate accounting standards and to toughen laws on insider training.

The party also wants the federal government to require more disclosure of executive perks and compensation and policing of what it calls the "Wild West" of financial markets. As well, they want to see more done to legally protect whistleblowers.

The NDP said every G8 country except Canada introduced major corporate accountability reforms after the Enron and WorldCom scandals.

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Summer 2007 may be long, hot and costly

Environment Canada climatologists are predicting that most of Canada is in for a hotter-than-usual summer with the potential for extreme weather.

Ontario has already seen some severe weather this spring, with several thunderstorms bringing winds of up to 150 km/h. Flash flooding has already hit parts of Toronto this year.

A more active Atlantic hurricane season could also impact the Maritimes. Environment Canada said that a typical season sees nine tropical storms but this year, they are expecting up to 17.

In the west, another dry summer is predicted. With that comes the increased risk of forest fires, like those already seen in parts of Ontario and Quebec.

If Canadians look to past experiences, summer 2006 had its share of extreme weather. Between July and September of that year, three separate, extreme weather events hit central and northern Ontario and western Quebec. Hydro One and the Insurance Bureau of Canada estimated that the first two of these storms cost nearly $100 million in damage.

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CGAs say standard of living at risk from falling productivity

The Certified General Accountants Association of Canada says that government and business need to address the country's lagging productivity, else Canadians will see a drop in their standard of living.

The Association says that a knowledge-based economy such as Canada's requires great investments in both people and education as well as more business and government efficiency, more job training and less regulation.

The CGA group points to six factors that are contributing to what it calls "Canada’s dwindling productivity", including:

  • Insufficient investment in higher education
  • Inadequate math and science education in high schools
  • Insufficient employer-sponsored job training
  • Excessive business regulation
  • Inadequate investment in capital goods
  • Institutional inefficiency and corruption

Statistics Canada reported in March that annual productivity growth was 1.2 per cent in 2006, down from the 2.1 per cent growth recorded in 2005.

The World Economic Forum (WEF) recently judged Canada to be in 16th place in its global competitiveness report, down from 13th in 2005 and ninth in 2002.


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A Brief Message from ILS

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Where would you rather leave your footprint?

We hope you're enjoying your summer while it lasts. As all Canadians know, summer is all too short and winter is all too long. Sometimes they even overlap; ask a Calgarian how they enjoyed the snow over the Victoria Day holiday!

It's time to start thinking towards the winter. Where would you rather be in January? Trying not to slip on ice as you head to your car, en route to a long day of meetings? Or slipping on flip-flops while you bask in the sun on deck a luxury cruise ship?

With the ILS Caribbean CE Cruise 2008, you can spend a week on board, sailing through the eastern Caribbean while attending seminars of your choice. You can earn up to 12 CE credits towards your mandatory licensing requirements in between shopping trips at port or swimming on board. You may even be eligible to reap the tax benefits associated with an educational holiday!

The cruise runs from January 27 through February 3, 2008, when the mercury dips to some of the coldest levels in winter.

Space is filling up quickly! Contact us soon to find out how you can leave your footprints in the sand this year!

For more information or to book now, visit www.ilscorp.com/cruise


Your June promotional code to win $200 cash!

Your promo code for June is: JUNESUN6

Take this promo code and visit www.ilscorp.com/cruise. Enter it and answer a few quick questions and you will be entered to win $200 cash!

Good luck!


Attention: BC Insurance Professionals

The Insurance Council of British Columbia has recently made some important changes to the responsibilities of licensees, especially in regards to mandatory reporting to the Council.

Licensees are now required to notify Council within specific time frames when certain events occur. Previously, many of these notifications were only required at time of license renewal. Click below to find out some of the key notification requirements from the Insurance Council of British Columbia:

Discipline, Judgments and Criminal Convictions
A licensee must notify Council within 5 business days:

Where the licensee or any business the licensee owns or has participated in as a director, officer or partner:

  • is disciplined by any financial sector regulator, or any professional or occupational body;
  • has any judgment rendered in relation to any insurance activities, fraud or breach of trust; or
  • is convicted of any criminal offence or any offence under any law of any jurisdiction, excluding traffic offences resulting in monetary fines only.

Loss of Authorization to Represent an Agency or Firm
A licensee must notify Council within 5 business days where a licensee is no longer authorized to represent an insurance agency, adjusting firm or general insurance direct writer. This condition applies to both the individual licensee whose authorization has been withdrawn, AND the insurance agency, adjusting firm or nominee of the general insurance direct writer involved.

In addition, if the reason for withdrawing the authorization relates to the individual's suitability or conduct as a licensee, Council must also be provided with the reasons for the withdrawal.

Change of Name
A licensee must notify Council within 5 business days where there is any change to the name, including trade names.

Address Changes
It is a condition of all insurance licenses that the licensee notifies Council of changes to their address and other contact information within 30 days.
To make a change to contact information, send a letter or fax requesting the change and provide the file number, along with the new information, including postal code, telephone or fax numbers. There is often confusion as to what each address is used for, in particular the service address. The following provides information on addresses maintained by Council and how they are used.

  • Service Address: is where once a document is delivered to that address, it is deemed received by the licensee. This is often misunderstood and licensees frequently provide Council with their business address. This can cause a problem in cases such as a license termination, as it is unlikely the former licensee will still be with his previous employer. Businesses normally use their head office address or that of legal counsel.
  • Residential Address: is the address of the licensee's primary legal residence (usually the residence address used for taxation purposes).
  • Business Address: should reflect the office (including branch offices for agencies and firms) from which the licensee conducts insurance business.

With the recent changes in the licensing period as well as the above changes, insurance professionals in BC are encouraged to be aware of other changes. ILS Learning Corporation will help get the important information to you though if you have any questions or concerns regarding licensing changes, contact the Council directly.


Here comes the bride … and her insurance policy

June brings us not only the start of summer but the start of wedding season as well. As our social calendars become filled with weddings on what seems like every weekend and brides – and grooms – across the country scramble to get the final fittings and alterations, decorations and guest lists set, many altar-bound couples may be adding an insurance policy to their Big Day To Do Lists.

The typical Canadian wedding now costs about $25,000. With so many potential pitfalls and variables involved, Weddinguard, a Calgary-based insurance provider, is offering some protection for couples as they embark into marriage.

The Weddinguard website (www.weddinguard.com) asks already nervous couples some poignant questions: What happens if the bridal or tux stores burn down before your wedding day? What happens if the Groom is unable to fly to the wedding location due to bad weather? What happens if the photographs don’t turn out? What happens if my dress is ruined before my big day? What if something happens to the presents? Well, wedding insurance will cover these – and other – risks.

The cost of coverage depends on the company and the policy details and can run anywhere between $100 and $1,000 or more. Some halls and reception facilities are now requiring that couples take out their own event insurance as a way to ensure that any potential liability issues are on the couple and not the location.

It is important to note that Weddinguard, unlike some of their competitors, does not offer coverage for cold feet.


Introducing: The New Learning Management System

If you've been to the ILS website lately, you'll have noticed some changes. We've upgraded our eLearning Centres, making your learning experience a little more streamlined and enjoyable. However, as with any change, it does take some time to get used to the new system. We've compiled a short list of the most frequently asked questions about the new system and have posted them to our Knowledgebase.

Find out:

How to solve problems accessing video courses: http://www.ilslearningcorporation.ca/kb/entry/36
How to access and print certificates: http://www.ilslearningcorporation.ca/kb/entry/1/
How to access your courses: http://www.ilslearningcorporation.ca/kb/entry/38/
How to find your course history: http://www.ilslearningcorporation.ca/kb/entry/39
How to log in: http://www.ilslearningcorporation.ca/kb/entry/40
Information about your username and password: http://www.ilslearningcorporation.ca/kb/entry/41

Of course, you can always check out our Knowledgebase at http://www.ilslearningcorporation.ca/kb to find out answers to even more questions. You can also reach us by phone at 1-800-404-2211.


Did you know...

June is International People Skills Month?

"You can make more friends in two months by becoming really interested in other people than you can in two years by trying to get other people interested in you. Which is just another way of saying that the way to make a friend is to be one."– Dale Carnegie

There are over 6.5 billion people on the planet, each with their own personality – and personality quirks. The way you relate to people – your "people skills" or "emotional intelligence" – can greatly affect personal and professional relationships.

As June is International People Skills Month, it is as good of a time as any to examine how your skills play out in personal relationships and what you can do to hone your skills.

The whole point of people skills is knowing or discovering how to bring out the best in other people, in any situation, rather than bring out their worst.

Many experts believe that there are certain essential people skills, including:

  • Understanding people. Would you interact differently with an introvert compared to an extrovert? Would your tone of speech change depending on if you were speaking with an expert or a novice?
  • Communicating clearly. We are constantly being hit with messages from varying sources: television, radio, other people, print messages … Making sure that your message clearly and succinctly reaches your audience – whether it’s one person or a hundred – is an important people skill.
  • Asking for and giving feedback. Critical analyses coupled with tact and respect let others know that you can give and take.
  • Acknowledging others. By calling someone by their first name, making eye contact, asking for their opinions and complimenting their work, you are boosting that person’s self-esteem and exhibiting strong people skills which will undoubtedly help in any sort of relationship.

ILS Learning Corporation has created a number of online courses relating to people skills, including Developing Your Questioning & Listening Skills, How to Deal with Angry Customers, How to Deal with Difficult People, How to Become a More Effective Leader and/or Manager and more. Take some time this month to check out some of these courses and see how your people skills fare. (The above courses are available to students needing General Insurance CE credits.)


What do you want for Father's Day?

Golf equipment? Electronic gadgets? A new lawnmower? All of these may be popular gift ideas for your dad on Father's Day, but it might be best to leave the traditional gift of a tie or other corporate wear on the shelf.

According to a new CareerBuilder.com survey, 37 percent of working dads say they would like to leave their jobs, provided their spouse or partner made enough money to support the family.

Another 38 percent of men surveyed said that they would gladly take a pay-cut if it meant they could spend more time with their children.

Almost one-quarter (24 percent) of working dads said they feel that work is negatively impacting their relationship with their children. Almost half (48 percent) have missed a significant event in their child’s life due to work at least once in the past year and nearly one-fifth (18 percent) have missed four or more momentous events.

More dads are spending more time at work or on work-related issues than with their children. As well over 35 percent of men are spending 50 or more hours per week at work and, contrastingly, a quarter of men spend less than one hour per day with their kids. Forty-two percent spend less than two hours each day interacting with their sons or daughters.

So while many men across Canada celebrated Father's Day this month, it seems that many of them would have prefered to stay home on Monday with their kids.


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