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A PUBLICATION OF ILS LEARNING CORPORATION
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Upcoming: Live CAIB 3 courses at BCIT – taught by Todd Hochban of West Coast Training

Long-time insurance educator Todd Hochban is leading a CAIB 3 preparation course from November 26 through 30. The course will be taking place at BCIT in Vancouver and will give students all of the knowledge they need to successfully challenge the CAIB 3 exam.

Tuition fees for the preparation course are $561.75, including GST. Please note that the tuition fees do not include the cost of the textbook or examination fees. Students should also be aware that the exam registration deadline date is November 2, 2007.

For more information or to register, visit: http://westcoasttraining.ca/

 

Industry Briefs

Toyota considering moving into Canadian auto insurance market

Toyota Canada Inc. is considering moving into the car insurance market as part of an expansion plan that would see annual vehicle sales rising to 250,000 by 2010.

Toyota currently offers auto insurance in several countries including, Japan, Britain, France, Germany, Australia and Thailand.

While most major car companies in Canada have financial service branches associated with their products and brands, no automaker currently offers auto insurance to its drivers.

Toyota would be the first of its kind to enter the auto insurance market though would probably be limited to the private auto insurance provinces Ontario, Alberta and Atlantic Canada.


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Lloyd's sees 34% profit increase

Lloyd's has reported a pre-tax profit of £1.8 billion – about $3.65 billion CAD – for the first half of 2007. This marks a 34% increase over profits for the same time period in 2006. "This result was driven by the favourable rating environment in 2006, together with the release of prior claims reserves," a Lloyd’s statement says.

"These profits reflect the recent favourable rating environment and a relatively low level of catastrophe claims," Richard Ward, Lloyd’s chief executive, said in a statement.

"We are now seeing a downward pressure on rates and a softening of conditions across all classes. This reinforces the continued need to focus on underwriting for profit," he added.

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Small Business Solutions insurance policy = Air Miles with Royal & SunAlliance

Canadian small business owners who decide to purchase a Small Business Solutions insurance policy through Royal & SunAlliance (R&SA) can now earn Air Miles from their policy. All new and existing R&SA Small Business Solutions policyholders will earn 1 Air Miles reward mile for every $20 of their premium.

Air Miles is a loyalty program where consumers gain reward points based on a dollar amount spent. Air Miles collectors can earn points to use towards travel, leisure, entertainment and lifestyle rewards.

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Panel: Insurers underestimating PMLs for Vancouver earthquake scenario

A panel told the National Insurance Conference of Canada attendees that individual insurer's probable maximum loss (PML) estimates for insured earthquake damages in Canada are about four times lower than those calculated by an Insurance Bureau of Canada (IBC) working group.

Research is indicating that an earthquake in the Vancouver area, similar to the 1994 Northbridge quake, could bring damages of $28 billion. The IBC working group on earthquake hazard has developed a PML estimate for a Vancouver earthquake in the high $20 billion range for a 500-year event.

Panelists also discussed the accuracy of models in predicting losses, noting that insurers are still missing the mark on data that they are feeding into the models, David Lalonde, senior vice president of AIR Worldwide, told the crowd.

He pointed to the fact that post-Katrina, nine out of 10 commercial properties have replacement values that were calculated using out-dated methods, he said, adding that 50% of commercial insurers had no construction or occupancy information for roughly 1/3 of their policies.
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A Brief Message from ILS

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Membership has its privileges

… but you can still take advantage of member prices on all ilscorp.com CAIB video courses!

We've extended this popular offer a couple of times but have heard from many of our clients that it's too soon to stop the promotion. However, it's official: November 15 is your last chance to buy discounted ilscorp.com CAIB Exam Preparation video courses for just $500! After that, only our group members will be able to receive this great group pricing.

ilscorp.com offers extensive preparation for the CAIB 1 through 4 courses and exams, giving students all of the tools and knowledge they need to succeed. Don't feel stressed or pressured by time constraints or commuting hassles; prepare yourself for an exam on your own time, on your own terms. All you need to take an ilscorp.com course is a computer with an Internet connection. (We'll help you get started with a subscription!)

Check out these courses now before the deal disappears!

Interested in a group membership or more information? Call us today: 1-800-404-2211


Limited space is still available for the Second Annual ILS Caribbean CE Cruise!

Don't miss the boat – time is running out to book your spot on the Second Annual ILS Caribbean CE Cruise. Many of your colleagues in the insurance and financial services industries have already reserved their spaces on board the five-star Celebrity Millennium cruise liner and are waiting for you to join them as they explore the Eastern Caribbean while earning up to 12 CE credits.

Space is now limited on a first-come, first-serve basis so book now to avoid disappointment!

Don't forget: attend our Seminars on the cruise and also receive a free 1-year online ILS subscription to either our General Insurance or Life and A&S courses! With our exciting credit courses on board and access to hundreds of courses online, complete ALL your mandatory CE credits with ILS! Best part is that it can all be tax deductible!

We hope to see you on board with ilscorp.com from January 27 through February 3, 2008!

For more information or to book now, visit: http://www.ilscorp.com/cruise/


Case Study

An insured may rely on advice from a broker, even if he should have known that the advice was inaccurate.

By Michael Thomas, Harper Grey LLP

An insurance broker, who erroneously advised the son of an Insured that he was covered by automobile insurance, was responsible to indemnify the son for damages suffered in an automobile accident, despite the fact that he was not insured.

Here is the citation: Issel v. Melville Agencies (1974) Ltd.[2007] S.J. No. 385. Saskatchewan Provincial Court. Green Prov. Ct. J. July 27, 2007.

Here is a link to the decision.

This case was originally edited by David Pilley.

Brian Issel farmed with his father, Arnold Issel, in the Melville area. His father purchased an air seeder in Fargo, North Dakota. To facilitate picking up the equipment, he rented a truck (the "Vehicle") from Wheat Country Motors in Regina. Brian Issel planned on driving the Vehicle to pick up the air seeder. The owner of the Vehicle required confirmation that Brian Issel had insurance to drive the vehicle before he would rent it. Brian Issel had no vehicle insurance at that time. He was aware that his father had motor insurance (the "Policy"), and was aware that he was not covered under that Policy. Brian Issel contacted Brent Paidel, an insurance broker at Melville Agencies. As a result of the discussion between the two, Brian Issel understood that he did not need to purchase insurance because he would be covered by the Policy. Brian Issel drove the vehicle and was involved in an accident.

He commenced an action against his father's automobile insurer and Melville Agencies to recover the damages associated with the accident. At the trial, Mr. Paidel testified that he had no recollection of speaking with Arnold Issel, but believed he would have followed the policy procedures in the insurance booklet issued by the Saskatchewan General Insurance Company. The advice contained in the insurance booklet says that the sibling of an Insured is covered under the policy for rental vehicles if they are driving with the consent of the Insured. Mr. Paidel agreed that in the circumstances he would not have told Arnold Issel that he was not covered under his father's insurance Policy as he had no knowledge of the specific circumstances of the Policy. Mr. Paidel said that he receives a number of general insurance inquiries on the phone and it is not his practice to provide anything but the advice provided by the insurance booklet.

Green Prov. Ct. J. determined that Brian Issel had no claim against his father's automobile insurance company, but that he had a valid claim against Melville Agencies. Green Prov. Ct. J. determined that Mr. Paidel owed Brian Issel a duty of care, and that he breached that duty of care by failing to advise him that he was not covered under the Policy for rental purposes. The insurance broker was found to be responsible for the loss, despite the fact that Brian Issel was aware that he was not covered under the Policy before he spoke with the broker.

Michael Thomas has a diverse practice. It primarily consists of representing insurance companies in personal injury, property loss, coverage, subrogation and bad faith claims; representing physicians in professional negligence and human rights claims; representing plaintiffs in personal injury and corporate commercial claims; and representing institution clients in claims involving sexual abuse/misconduct of employees. To read Michael’s insurance blog, click here. If you have any questions about this case or another, you can contact Michael directly at mthomas@harpergrey.com.


Books for sale? Or swap, trade and exchange, too!

It's never too early to start putting some money aside for a rainy day … or for the impending holiday season, pricey vacations or even something small like a retirement fund.

Make the most out of your Canadian insurance textbooks by buying, selling, swapping, bartering, trading or donating them. ilscorp.com is pleased to offer a free insurance textbook sales area for anyone who has a textbook they don’t mind parting with and for those who are looking for a bargain price.

Come check out the Book Exchange Forum at http://ilslearningcorporation.ca/books/.


An important note about our e-mails

We've made a few changes to our e-mail accounts! To combat spam, your copy of On Track will be sent from a new e-mail address: ontrack@ilscorp.com.

In order to ensure that you continue to receive important updates and news from ilscorp.com be sure to add ontrack@ilscorp.com to your "Safe Senders" list.

E-mails from ilscorp.com will often provide you with essential updates or information about your account. From time to time we will also provide you with important news from the industry, including any changes to licensing requirements. Updates on ilscorp.com products, services or general information will now be sent from updates@ilscorp.com. Please add this to your list of "Safe Senders" as well.

ilscorp.com will not sell or distribute your e-mail or other contact information. We value your privacy and ours. Please don't hesitate to contact us if you have any questions or concerns about ilscorp.com e-mails.


Can you believe this?

It is not often that an insurance agent takes on the role of a special investigator, and can get credit for nabbing an insurance crook. But in this instance, an insurance agent from Liberty Mutual Insurance Company stepped up and caught a fraudster red-handed on her digital camera.

A couple had made a claim to a public adjustment company for storm damage to their residence, and Liberty Mutual had made arrangements to meet the public adjustor to inspect the property on January 31, 2006.

It turns out that the Liberty Mutual insurance agent arrived early for the meeting, so she decided to pass the time in her vehicle. Here she observed some interesting sights. She watched a man drive up to the house in question in a Jeep Cherokee, carry a step ladder and crow bar to the garage, and proceed to remove siding from the garage. Finding these actions rather strange, the agent used her digital camera to document the destruction. Once he left, she contacted her supervisor who met her at the home.

Low and behold, at the time of the appointment, the same man who took the siding off of the garage rolled up in the same, exact Jeep-it was the public adjustor. And during the meeting he told the agent and her supervisor that the storm had caused shingle damage to the home, as well as siding damage to the garage.

As if visual documentation of the crime wasn't enough, the public adjustor later contacted Liberty Mutual and admitted that he removed the siding intentionally, and that he had never done anything like this in his life. Sure.

If only all insurance fraud cases were this easy.

Sentences are pending.

(Courtesy: Montgomery County District Attorney's Office)


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