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A PUBLICATION OF ILS LEARNING CORPORATION
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Friendly Reminders

General Insurance Agents in Ontario are reminded that they must have all CE hours in place by September 30 in order to renew their license.

As well, General Insurance Agents in Alberta are reminded that they must have all of their CE hours in place by October 31 in order to renew their license.

Call 1-800-404-2211 if you need hours.

 

Industry Briefs

Canada's Top 100 auto insurers see loss ratios increase by more than 2.5% in 2006

According to a recent report by A.M. Best, loss ratios for Canada’s Top 100 auto insurers increased 2.6% as a whole in 2006.

In its statistical study, “Canada Auto, 2006 Direct Premiums Written,” A.M. Best says that even though 2006 direct written premiums for Canada’s Top 100 auto insurers amounted to $19.5 billion in total (a 5.2% increase over the previous year), net loss ratios slightly increased as well: up to 71.5% in 2006 compared to 68.9% the previous year.

Across all lines, including auto, A.M. Best's study shows direct premiums written in 2006 for Canada's Top 100 P&C companies amounted to $38.6 billion. In terms of all lines, the total net loss ratio for Canada's Top 100 P&C insurance companies represented in the A.M. Best study was 62.4%.

According to A.M. Best, the following P&C companies rated as the Top 5 among the list of Canada's Top 100 auto insurers, ranked by direct premiums written (DPW) in 2006:

  1. ING Insurance Company
    2006 DPW: $1.77 billion
    2006 Loss Ratio: 60.7%
    2005 Loss Ratio: 54.4%
  2. State Farm Mutual Automobile Insurance Co.
    2006 DPW: $1.07 billion
    2006 Loss Ratio: 67.3%
    2005 Loss Ratio: 74.6%
  3. Wawanesa Mutual Insurance Co.
    2006 DPW: $943 million
    2006 Loss Ratio: 71.6%
    2005 Loss Ratio: 71.8%
  4. Security National Insurance Co.
    2006 DPW: $814 million
    2006 Loss Ratio: 70.1%
    2005 Loss Ratio: 66.1%
  5. Economical Mutual Insurance Co.
    2006 DPW: $814 million
    2006 Loss Ratio: 71.1%
    2005 Loss Ratio: 65.6%

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Zurich Canada to Support SFU on Adaptation to Climate Change Research

Insurance company Zurich Canada has announced it will work with Simon Fraser University (SFU) to examine ways to cope with the ongoing challenges arising from extreme weather events caused by climate change.

The insurance industry is feeling the impact of increasingly frequent climate-related events such as Hurricane Katrina and the recent UK flooding, and Zurich is taking a proactive role in response by supporting ACT (the Adaptation to Climate Change Team), SFU's new adaptation policy planning initiative.

The ACT/Zurich Canada program kicks off in May 2008, and will bring together Canadian and international experts to examine the science, publicize the issues and recommend policy options for sustainable adaptation to government, industry, and community leaders.

Global losses due to natural disasters in 2005 were estimated at over $200 billion USD, with insured losses topping $70 billion USD. In Canada, weather extremes are causing increasing damage to property, crops, communities and tourism. Last winter, for example, violent storms caused power outages and a boil-water advisory for a record two million British Columbians.

Natural Resources Canada predicts increasing numbers of severe droughts, storms, forest fires and floods with serious economic and social impacts; while the Intergovernmental Panel on Climate Change's Fourth Report warns that temperature extremes and heavy precipitation events will continue to become more frequent.

Insurers coping with heavy costs of climate change-related events see the need to examine the risks in order to protect their customers as best they can.

The ACT program grew out of concerns raised by renowned economist and SFU professor Dr. Richard Lipsey about policy gaps in addressing adaptation, and is intended to complement the mitigation and carbon footprint-reduction planning now underway nation-wide.

Led by SFU's Public Policy program, with the involvement of many SFU departments including Urban Studies and Dialogue, ACT will generate policy options and public education tools for adaptation to climate change-related issues including extreme weather events, community impacts, health risks, fresh water supply, crop and food adaptation, energy production and distribution, new technologies and displaced populations.

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Canadian reinsurance rates decreasing

In its annual review of the worldwide catastrophe insurance market, Guy Carpenter & Company, LLC researchers noted 2007 reinsurance rates decreased 2%, compared to a 32% increase in 2006.

"The hurricanes of 2005 had no obvious impact on Canadian markets, however, as many of the reinsurers operating in Canada are branches or subsidiaries of foreign reinsurers that were severely affected by the storm losses, there was some pressure for higher rates on catastrophe business following these losses," the report says.

January and July renewals – in the absence of losses or increases in exposures – saw reductions in the range of 5% to 10%, researchers added.

Researchers examined the insurance/reinsurance industry within 23 countries in the report. Of the comments on Canada, writers noted that the claims from the three largest events (1998 Ice Storm, 1996 Quebec Flood and August 2006 Ontario Flood) pale in comparison to the claims and losses that could arise if a major earthquake and related fires struck British Columbia, or Quebec and eastern Ontario.

"The potential economic damage from a major seismic event in British Columbia is estimated at $30 billion, and insured losses could reach as high as $15 billion, not all of which would be reinsured," the report says.

The insurance loss estimate for a major earthquake in Quebec and eastern Ontario is $5 billion.

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And the Winner is...

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Congratulations to Jerry Gamble from Surrey!

Jerry Gamble, from Surrey, B.C.'s Prospera Insurance was the lucky winner of ilscorp.com's $200 promotion. When she received the call from ilscorp.com with the good news, she was happy, if not a bit surprised.

"How cool," Jerry exclaimed. "Wow, thank you!"

Jerry says she and her colleagues find ilscorp.com courses very handy … and winning the cash is an added bonus.

"The courses are a huge help," she said. "They’re great refreshers." While Jerry has her CAIB designation, she says that the online courses are a good way to brush up on industry skills and knowledge. "It never gets old," she said. "You always need something and it’s great to go to the site and get all of the information you need."

In fact, she said the entire office is getting ready to take ilscorp.com’s E&O courses again soon.

Does she have any plans for the winnings? "Well, there are certainly bills I could pay … but I think I’m going to go buy myself a treat!" We hope you do, Jerry!

Congratulations again to Jerry Gamble and thank you to everyone who entered our draw!


New at ilscorp.com: Add external courses to your course history!

ilscorp.com has added a new feature to the Learning Management System which allows you to easily manage and view your CE history, including any credits you received from another provider.

We recognize how important it is to have all of your records together in one easily accessible location so you can now add external courses to your course history at ilscorp.com.

It's easy: log in to your ilscorp.com account and click on the "Add External Course Credits" link that is above your ilscorp.com course history. Simply fill in the required information and you can now see your entire CE history at a glance!

ilscorp.com is constantly working to bring you new features such as this to help make your learning experience as smooth and as easy as possible.


Will Technology Help the Future of Hail Claims in Alberta?

While Albertans are well aware of the hail their province receives, the rest of Canada is quickly realizing that this is a very real – and expensive – issue, especially in the insurance industry. Last year alone, more than 2,200 hail claims were filed through the Straight Hail program with Agriculture Financial Services Corporation (AFSC), the provincial Crown corporation that provides the majority of hail insurance to Alberta farmers.


Wes Jones, Adjusting Manager for AFSC says that hail is one of the biggest risks in the province, especially in such a farming-rich area. "There's hail and hail damage every year," he said. "But you see a lot in the Red Deer-Olds area."

The summer of 2006 was particularly bad. "We paid out more than $26-million in claims through our Straight Hail program, making it one of the worst years in our 70-year history," said Jones. "Our loss-to-premium ratio was 94.5 per cent, which means almost all money collected in premiums was paid out in crop damage claims compared to 75 per cent or less in a normal year."

Last year, in an attempt to expedite claims, AFSC introduced hand-held computers to its team of adjusters. "We had 75 computers out in the field last year and are up to more than 100 this year," he said.

The computers, each small enough to be carried through the fields by adjusters, seem to be helping the claims process.

"It used to be that we'd have to go into the fields, do counts, put it all on paper, transfer all of that onto another piece of paper and then we'd have to get the farmers to sign it," Jones said. "You'd be spending lots of time and be dealing with lots of paperwork."

Now, an adjuster is able to input information directly onto the computer and send the claim off electronically for filing.

"The turn-around time is faster, the paperwork is way less and we're going faster in the fields," Jones said. "It's tough to say and we're still trying to figure out exact numbers, but we're getting about an extra half-claim or so done a day now."

That extra half-claim or so per day will definitely add up. With some farms as large as 15,000 acres reporting hail damage, the adjusters have to inspect every claim in person. Jones says that the claimant farmers are also key in speeding up the claims process.

"If a farmer can take a look at the damage before we get there and then show us, it helps the process even more," he said. AFSC pays only after a 10 per cent loss and when a farmer ensures that he or she has actually incurred this size of loss, it's likely his or her claim will be processed on the spot.

Jones says that the combination of technology and the farmers' help is working well so far. "It's definitely going a lot faster these days," he said.

This year Jones said that AFSC has already seen more than 3,500 hail-related claims and doesn't expect it to slow down. "It’s the weather," he said. "You can't predict it, just deal with it."


Weighing your Options: The Pros and Cons of Attending the Second Annual ILS Caribbean CE Cruise

We hope by now that you are aware of ilscorp.com's Second Annual Caribbean CE Cruise. If you're still unsure about whether to join us and other industry professionals from across Canada for a week-long luxury cruise, why not weigh your options? You may want to consider the following pros and cons of attending the cruise.

PROS:

  • You can earn up to 12 CE credits while on board the ship
  • Attend the seminars on board and receive a free one-year online ilscorp.com subscription to either General Insurance or Life and A&S courses
  • Enjoy basking in the sun, playing in the surf and visiting five exotic Eastern Caribbean locations
  • Meet and network with industry professionals from around the country
  • Take advantage of the tax benefits of this CE holiday (but be sure to speak to your financial advisor about this!)


CONS:

  • Miss out on shoveling your driveway in the early mornings before heading to work
  • Miss the artificial lights from your computer and overhead fluorescent lights
  • You'll have to endure stories and photos from your coworkers after they've returned from ilscorp.com's Second Annual Caribbean CE Cruise
  • You'll have to escape the sub-zero temperatures for an entire week
  • You'll have to find all of your summer clothing again

Where would you rather be? Join ilscorp.com on board the Second Annual Caribbean CE Cruise from January 27 to February 3, 2008. Space is filling up quickly so book soon!

For more information, visit: ilscorp.com/cruise


On Track Turns Two!

It was two years ago this month that the On Track e-newsletter made its debut appearance to insurance and financial professionals across the country. While some readers might remember a hard-copy newsletter called On Track, in September 2005 ilscorp.com decided to get with the times and present industry news, profiles and features as well as company promotions, updates and information in an easy-to-read online format.

Over the years On Track has kept on top of industry-specific information, reporting on the aftereffects of Hurricane Katrina, Canadian employment issues, privacy laws and reinsurance, among dozens of other hot topics.

Thank you to all of our readers who continue to support On Track and ilscorp.com. We value your input so please feel free to let us know how we are doing!


An important note about accreditation

ilscorp.com is happy to offer over 100 Life and A&S courses designed to help insurance professionals meet their mandatory licensing requirements and receive the most relevant and up-to-date information in the industry.

All our courses are accredited and are written by insurance experts. Our text and video courses engage the user so the learning experience is both interesting and entertaining. For your convenience, we have made our courses available from anywhere in the world where there is an Internet connection.

All Life and A&S courses at ilscorp.com are accredited in all Canadian jurisdictions. Please view the Life/A&S Course Catalog at www.ilscorp.com for course descriptions, credit hours and accreditation details. If you have any additonal questions about accreditation or our courses, please feel free to contact us.


An important note about our e-mails

In order to ensure that you continue to receive important updates and news from ilscorp.com be sure to add newsletter@ilscorp.com to your "Safe Senders" list.

E-mails from ilscorp.com will often include essential updates or information about your account. From time to time we will also provide you with important news from the industry, including any changes to licensing requirements.

ilscorp.com will not sell or distribute your e-mail or other contact information. We value your privacy and ours. Please don't hesitate to contact us if you have any questions or concerns about ilscorp.com e-mails.


November 15: Last chance to purchase discounted CAIB Exam Preparation Video Courses

ilscorp.com’s popular CAIB Exam Preparation Video Courses are still available at value pricing! Until November 15, sign up for any of the CAIB 1 through 4 video courses for just $500.

The ilscorp.com CAIB Exam Preparation series is an ideal way for students to get ready for the CAIB exams without the hassle of traveling to and from in-class seminars. Each video course is led by Todd Hochban, a long-time insurance educator, and combines innovative instructional video with easy-to-follow text.

Learn on your own schedule, at your own pace - all you need is an Internet connection!
Work towards your CAIB distinction with help from ilscorp.com. Take advantage of this great savings while it lasts.

Interested in a group membership or more information? Call us today: 1-800-404-2211.


 

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