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A PUBLICATION OF ILS LEARNING CORPORATION

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Friendly Reminder
Ontario brokers are reminded they must have all CE hours in place by the end of September in order to renew their license.

Call
1-800-404-2211 if you need hours.
 


Industry Briefs
Record year for Canadian P&C industry

A.M. Best reported last month that 2004 was one of the best years ever for the Canadian Property and Casualty industry. Net underwriting income for the year was $3 billion, an increase of 465.6% over 2003. While industry experts say it’s unlikely that this level of profitability can be sustained in 2005, the year should end in profit for most underwriters.


ICBC files civil action to recover claims costs

The Insurance Corporation of British Columbia (ICBC) has recently filed a statement of claim in BC Supreme Court to take civil action against the owner of a motorcycle parts store owner. ICBC hopes to recover claims paid and investigation costs, plus damages, associated to an alleged motorcycle theft scheme.

In 2003, ICBC investigators received information through its Tip Line regarding motorcycle thefts in the Lower Mainland. In June of that year, police executed search warrants at M/Speed Performance, a Burnaby motorcycle parts store, and a warehouse in North Vancouver connected to M/Speed's owner, Marbod Kern. The searches resulted in what is believed to be the largest recovery of stolen motorcycles and parts in BC. The estimated value of recovered vehicles was over $250,000.


Katrina damage could top $25 billion USD

While damages from Hurricane Katrina continue to amount, insurance experts believe that costs might exceed $25 billion USD.

Millions of homes have been without power, hundreds are feared dead and those who survived may not have home to return to. The hurricane has caused millions of dollars worth of damage in Louisiana and Mississippi.

Predictions of the final cost to insurers range from $9 billion to $25 billion, making it potentially more costly than the 2001 World Trader Center attacks. Hurricane Andrew in 1992 was the most expensive in U.S. history at $21 billion. It is feared that Katrina might be just as expensive.

 

 


Steve

 September Message

 by Steve Hawrishok


It may be the ‘school teacher’ left over from my years of teaching in Saskatchewan, but to me, September always feels like the beginning of a new year. So it is particularly fitting that it is September when we are launching the first edition of On Track, our online newsletter for insurance professionals. (Some of you may remember the original On Track newsletter we mailed out in the late 1990's.)

Why do we need an online newsletter at this time?

There is a lot happening in our industry, in our communities, in our brokerages and with our staff. There are a number of existing publications specific to our industry that do a great job of keeping us informed. We hope you will find On Track to be an easy and convenient addition to the group of publications you look forward to receiving.

What can you expect in On Track?

We will be monitoring news and issues that matter to our industry, as well as stories about the lighter side of insurance. We will be featuring some people in our industry we’d like you to meet…people who have made a difference, both professionally and in their communities. And, we will be inviting you to suggest ways we can make On Track even more relevant and interesting.

It’s always exciting to begin a ‘new year.’ This year it’s even more exciting as we launch On Track. I sincerely hope you enjoy the publication and I look forward to hearing your comments and suggestions.

Steve Hawrishok, B.Ed., AIIC, CAIB
President
ILS Learning Corporation


Mexico Trip
from ILS Learning Corporation

Completing courses with ILS Learning Corporation has never been this rewarding!

MexicoWe would like to thank you, our loyal clients, for making ILS Canada’s Number One online continuing education provider.

As a token of our appreciation, we are giving away an all-inclusive trip for two to Puerto Vallarta, Mexico!


Every time you complete an ILS Learning Corporation online course between August 15, 2005 and December 12, 2005, you will automatically be entered in a draw for the trip. The more courses you complete, the better your chances of winning!

Education really does have its rewards.

For more information, check out our Web site: www.ilscorp.com


Web Sense
by Julie Hawrishok

For some of us, it’s hard to remember a world without the Internet. In the past few years, Internet technology has seemed to explode. Try to go a day without seeing or hearing buzzwords like “online”, “email”, “www” and “website.” Good luck!

According to recent studies by Statistics Canada, businesses are embracing the new technology as much as consumers. Research by the firm showed that 99.9% of public sector businesses use the Internet and 92.4% of these companies have their own Web site. Pretty staggering numbers, aren’t they?

Before we get too excited, the financial and insurance industries are lagging a bit behind other industries. In the same Statistics Canada studies, it was found that while just over 90% of businesses in these fields use the Internet, only about 60% of them have their own Web site.

Does your business have a Web site? If you’re among the 40% of financial and insurance companies without, you might want to reconsider! The Internet is today as the Yellow Pages once were. If you needed a plumber, you would look for someone with a good ad. On the Internet, you want your clients to see you and your Web site will make that possible. If you don’t have a Web site, you are potentially losing clients to brokerages that are online.

You don’t need to be an Internet merchant to benefit from a Web site. There are many reasons why a Web site can be greatly beneficial to your company, regardless of size. Let’s look at some of the reasons now:

  • Your Web site can allow clients to visit your business 24 hours a day, seven days a week, 365 days a year.
  • Your Web site can act as an online brochure. It can be easily updated or changed at any time.
  • You can post your Privacy Policy online, letting clients access it whenever they need.
  • Your Web site can improve customer service. It can provide basic information such as location and hours of operation, but also allow for a confidential feedback, online employee directory or frequently asked questions.
  • Having a Web site can be a cost-effective means of advertising. Telephone book advertisements can be costly with recurring costs. Establishing a Web site can be done without a huge monetary investment.

Of course there are many more reasons why a Web site can help your business. In the insurance world - where products, services and pricing rarely differ too much from brokerage to brokerage - it is your image and reputation that can get you clients. Create a Web site and let the clients click their way to you!


Did you know ?
  • In 2004, household spending on personal insurance and pension contributions – excluding RRSPs - grew 3% from the previous year to $3,510 each – or about 5.7% of the average Canadian’s personal budget?
  • About 60,000 people worldwide have taken out insurance policies against being turned into a vampire or werewolf? No word yet as to how many of these have been claimed.
  • A September 2004 survey of seatbelt use in rural areas of the country found that only 87% of all light-duty vehicle occupants wear their seatbelts regularly?
  • In 2003, the average amount of life insurance owned by insured individuals was $142,200?
  • Bruce Springsteen insured his voice for $5.6 million USD?

Nominations

We’re looking to profile deserving people in future issues of On Track. Do you have a co-worker, employee, boss or support staff member who has done something extraordinary lately? Has someone in your office gone above and beyond the call of duty? Is someone you know making a difference in the community? Tell us about them!

Send your nomination to us at newsletter@ilscorp.com and keep your eyes peeled in upcoming issues of On Track to read their stories.

Start sending in your nominations! Each time you nominate someone, we’ll enter your name in a year-end draw for a fantastic prize!


Comments on our newsletter are appreciated and welcomed.

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