March 19 /09 - Issue #16
 
In the Industry In this issue

Reinsurance Association of America releases 12 month underwriting results

In a survey of reinsurers' statutory underwriting results conducted by the Reinsurance Association of America (RAA), a group of 19 U. S. property-casualty reinsurers wrote $23.9 billion of net premiums during the twelve-months ended December 31, 2008, an increase of $6.0 billion from the same period in 2007.

The combined ratio for the group was 101.8%, deteriorating from the 94.7% combined ratio reported for the same period in 2007. The combined ratio is attributable to a 71.0% loss ratio and an expense ratio of 30.7 %. Policyholders' surplus was $64.4 billion, down from the $75.9 billion reported for the same period in 2007.


March is Fraud Awareness Month - Who are the Fraudsters?

In these economic times investors should be aware that fraudsters can come in all shapes and sizes. Who commits fraud? What characteristics should you look for? In Canada, almost 3/4 of fraudsters were men. Most commonly, they have been with their employer for 3-5 years. 69 per cent of fraudsters were between the ages of 30 and 49. All of this is according to the latest study by KPMG entitled Profile of a Canadian Fraudster.

The survey polled senior executives such as CFOs and Vice-Presidents from across Canada and covered a wide range of industries, including Financial Services, Energy and Natural Resources, Consumer Markets, and Industrial Markets. One quarter of respondents had revenues of over CAD$1 billion, with another quarter having less than CAD$100 million in revenues.

"Now more than ever, Corporate Canada cannot afford to wait for a Ponzi Scheme or more tales of corporate greed to occur before they take the problem seriously. Shareholders are demanding more accountability in these times," says James Hunter, National Leader of KPMG's Forensic practice.

The report revealed that 69 percent of fraud cases were internal jobs, 20 percent external ones, and 11 percent involved both insiders and outsiders.

Sixty-two percent of frauds were carried out by individuals below the level of management, while 22 percent were carried out by senior management.

Other highlights from the survey:

  • Most commonly, the fraudster will have been working for the defrauded
    company between 3 and 5 years.
  • The education level of those committing fraud varied: 40 percent had
    no post-secondary education, 30 percent had some post secondary
    education, while 26 percent had either a university degree or a
    professional designation.
  • Seventy-three percent of fraudsters acted alone and in a mere 7
    percent of the cases more than 5 people were involved.
  • The three main factors reported as leading to fraud were personal
    need (28 percent), opportunity (19 percent), and greed (14 percent).
  • Interestingly, bad habits (alcohol, drug abuse, gambling) were a
    factor in only 11 percent of reported cases.

To detect and prevent fraud, companies should look at three things:

  • An effective whistleblowing hotline
  • A robust and properly implemented code of business conduct
  • A consistently applied and thorough system to prescreen new hires.



In the Industry
Friendly Reminder

At ILScorp: save 15%, holiday hours, ILScorp's Ethics courses




Just 12 days left for our Super deal

We're turning International Women's Day (officially held on March 8) into a month-long event. And you can benefit!

Until March 31, receive a 15% discount on the following three courses:

  1. Successful Communication
  2. Advancing Corporate Goals via the Media
  3. What to do when the Media Call

"Successful Communication" examines the impact of personal relationships on communication. It's not always merely about words, presenter Julia Simpson says, but group and individual dynamics can have great effects on a message.

In "Advancing Corporate Goals via the Media", long-time journalist and media instructor Susan Swedberg-Kohli explains how traditional media exposure can help grow your business, providing certain steps are taken to maintain control.

In "What to do when the Media Call", subscribers can find out how to handle calls for interviews or quotes. With the insurance and financial services industries making headlines across the world, a little bit of media training can help you and your business come out on top.

To take advantage of these great savings, visit our Super Courses page and enter the code Superwoman at the checkout to have your 15% discount applied.


ILScorp's Ethics and the Insurance Professional a valuable tool in today’s economy

As more and more details start to come out about less-than-standard business practices and underhanded financial dealings, people in all levels of business are starting to wonder what ever happened to ethical behavior. Have ethics in business become extinct?

ILScorp recognizes the importance of an ethical insurance industry. To support the industry through training, the series of three ethics courses is available for all General Insurance subscribers. The series, called Ethics and the Insurance Professional, guides students through real-life scenarios and determines whether a broker's actions are ethical/not unethical or unethical.

Written by ILScorp founder and long-time insurance educator Steve Hawrishok, this series of courses tackles the issues and leads brokers and insurance professionals through a series of real-life scenarios.

The scenarios used in these courses were developed using existing Schedules and/or Bylaws of various Canadian regulators. "This has enabled us to ensure that we address the majority of regulations applicable to broker conduct in the majority, if not all, provinces," said Mr. Hawrishok

Each course is accredited for two CE credits, for a series total of six CE credits.

Don't have a General Insurance subscription? Get one today – for just $125 (plus tax), enjoy one-year unlimited access to more than one hundred General Insurance courses designed specifically for Canadian insurance professionals.

Prefer to access the Ethics and the Insurance Professionals course without a subscription? No problem. Each course is available for $75.

Still want more information? Visit our web site or give us a call at 1-800-404-2211.


Friendly Reminder

May 31, 2009 is a busy day for insurance licensing . The following professionals need to have all of their continuing education credits in place by May 31, 2009:

  • General Insurance Agents and Life and A&S Agents in Manitoba
  • Insurance Adjusters in Alberta
  • General Insurance Agents, Adjusters, and Life and A&S Agents in British Columbia

While there is still time to get all of your required credits in place, we recommend beating the deadline by completing your courses now.

ILScorp has hundreds of hours of accredited courses online. Browse through our catalog to find something that is interesting and relevant to you and your job role and get started with just a couple of clicks of the mouse.

Are you in an office with two or more people who need CE credits? Contact ILScorp today to find out how a group membership could save you money.

Holiday Hours at ILScorp

Please note that the ILScorp office will be closed on Friday, April 10. We will be open again on Monday, April 13.

We hope you enjoy the long weekend. Should you wish to complete courses or access other ILScorp features, you may – all of our courses and content are available 24 hours a day, every day of the year. Simply log into your account at www.ilscorp.com to get started.


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Whether you have a new product announcement or would like to celebrate the career of a retiring colleague, the News and Articles section will help get your information out to over 23,000 subscribers.

It's easy to get started:

  1. Go to www.ilscorp.ca/articles or follow the News and Articles link from the main page home page
  2. Click on "Become an Author"
  3. Fill out the required fields
  4. Submit and wait for account approval
  5. Once your account is approved, log in and click "Submit an Article"

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ILSTV: Your source for daily updated industry news

Visit www.ilstv.com to get your daily dose of industry news – all for free.

Each day, new relevant news stories are posted, making it easy for today's busy professionals to get all of the information they really need.

Every new story included in the webcast is transcribed, so you can view the video version on your computer or read the text version at anytime. The choice is yours.

Of course, access to ILSTV is free. It’s your one-stop-shop for Canadian insurance and financial services news.

Here's what people are saying about ILSTV:

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