Accredited Management Continuing Education: Subjects pertaining to the RIB Act (Registered Insurance Brokers Act) and Regulations, human resources, general management, accounting and generally topics relevant to the operation of a property & casualty insurance brokerage. Maximum allowable credits: 20 hours

Looking to complete your RIBO continuing education requirements? The ILS GENERAL CE SUBSCRIPTION contains over 165 RIBO Accredited Online courses, including Technical Courses, Personal Skills Courses and Management Courses.

 

Learn More about General Courses

 

Examples of ILScorp Courses that are RIBO accredited in the Management Category and are included in the ILS GENEAL CE SUBSCRIPTION.  (ILS GENERAL CE SUBSCRIPTION contains 16 courses that are RIBO accredited in Management Category, total of 27 Management CE)

 

A Structured Approach for Terminating Employees

Whether you are faced with terminating an employee because of down-sizing or because that employee no longer fits within the company, there are certain steps to take to ensure this difficult task is done professionally and legally. This course examines the process to take and considerations to remember when terminating an employee.

Outline:

  • When Should You Fire an Employee?
  • Planning Prior to the Termination
  • The Termination Interview

This course qualifies for 1 continuing education credit hours (General/Adjuster – Management).

 

Basic Customer Service Skills – Part 1 and Part 2

What gives insurance brokerage a competitive advantage? In many cases, great customer service helps propel the success of one brokerage over another. This course examines how customers can be a company’s greatest asset.

Outline:

  • First Impressions Are Important
  • Acknowledge Customers – Always
  • Greet Customers Warmly – Act Like You’re Happy To See Them
  • Be Enthusiastic About What You Do – Attitude Does Make a Difference
  • Product Knowledge
  • Be Reliable
  • Be Willing To Go the Extra Mile
  • Reward Your Customers

Part 1 and Part 2 of this course each qualifies for 1 continuing education credit hours (General/Adjuster – Management).

 

PIPEDA Explained – Legislated Privacy Standards for Every Business Parts 1, 2, and 3
Owners, Managers & Supervisors: This is the first of three courses developed especially by ILS Learning Corporation for brokerage owners, managers and supervisors, specifically.
Part 1. Becoming PIPEDA Compliant: How to Build A Privacy Protection Policy for Your Brokerage
Part 2. Becoming PIPEDA Compliant: How to Build A Privacy Protection Policy for Your Brokerage
Part 3. Becoming PIPEDA Compliant: The Role of the Privacy Commissioner
These courses focus on the specific internal guidelines and procedures you can implement in your brokerage to safeguard the privacy rights defined in PIPEDA and other relevant laws. These courses should be completed in their proper sequence.
Part 1, Part 2 and Part 3 of this course each qualifies for 2 continuing education credit hours (General/Adjuster – Management).

Subscribe to Email Promotions

Join our mailing list to receive the latest news and updates from ILScorp

You have Successfully Subscribed!

Pin It on Pinterest