Travel Basics

Travel Basics The purpose of this course is to provide information about travel insurance benefits that are not available through government health care plans. Participants will learn about all aspects of travel insurance coverage from the definitions used in the...

Incentive Management Guidance

Incentive Management Guidance The purpose of this course is to shine a light on the potential for incentives to create unfair customer outcomes and to underline the importance of Insurers and Intermediaries to develop incentive arrangements which align with fair...

Some of the Most Common Grounds for Complaint

Some of the Most Common Grounds for Complaint Introduction Mistakes will be made and complaints will be lodged as a common aspect of doing business…any business. In the insurance industry there are vehicles for dealing with complaints and entities to assist branches...

Understanding Hail Damage

Understanding Hail Damage With annual losses due to hail damage amounting to over $1 billion and climate change contributing to the frequency and intensity of such events, it is time to pay attention to this problem. By the end of this course, participants will have a...

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