There are many instances where licensed individuals may utilize the services of unlicensed assistants.
Recently, The Manitoba Insurance Council has received inquiries as to what types of activities require licensure. By licensing agents, brokers and adjusters, Council ensures adequate education and experience standards are met and continued, and that individuals are financially reliable by maintaining continuous professional liability insurance (Errors and Omissions coverage), in order to protect the public.
An “adjuster” is defined in The Insurance Act of Manitoba (the “Act”), as a person who
(a) for or on behalf of an insurer or an insured and for compensation, reward or the hope or expectation of compensation or reward,
(i) solicits the right to negotiate the settlement of or to investigate a loss or claim under a contract, or under a fidelity, surety or guaranty bond issued by an insurer, or
(ii) directly or indirectly negotiates, investigates, adjusts or settles such loss or claim, or
(b) holds himself or herself out as an adjuster, investigator, consultant or adviser with respect to the adjustment, negotiation or settlement of such losses or claims, but does not include a member of The Law Society of Manitoba, entitled to practice as a solicitor in Manitoba, acting for or on behalf of a client in the course of and as part of that practice; (« expert » ou « expert en sinistres »)
There are some exceptions listed under section 385(9) of the Act of when a license is not required.
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The Act defines an “agent” as a person who for compensation
(a) solicits insurance on behalf of an insurer,
(b) transmits for a person other than the agent an application for or a policy of insurance to or from an insurer, or
(c) acts, or offers or assumes to act, in the negotiation of insurance or in negotiating the continuance or renewal of an insurance contract other than a life insurance contract; (« agent »)
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Any activity falling within the definition of an adjuster or agent must be completed by a licensed individual, as unlicensed activity is prohibited by sections 369(1) Not to act without license, and 385(8) Offense, of the Act.
The following chart is not an exhaustive list, and its use is for guidance only. If the consumer has any insurance related questions, they must be referred to a licensed agent or adjuster.
If an unlicensed individual wishes to perform any duties that require licensure, they must be approved with a licence through the ICM office first before engaging in this type of activity. Contact ILScorp at firstname.lastname@example.org to inquire about obtaining a General Level 1 or Adjuster Level 1 License for Manitoba.
Pathway to Your Alberta General Level 1 License
ILScorp is an approved General Level 1 Educator and our licensing Program has everything you need in one package to successfully pass your Alberta Level 1 General Insurance licensing exam.
See below for a quick outline on how to get started with your program.
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Effective May 17, 2021, new Alberta Level 1 General Insurance examinations will be introduced. In conjunction with the introduction of new examinations, the rewrite rules will be reset. This means that any student who has written and failed a General Level 1 examination prior to May 17, 2021 will not be subject to a waiting period in order to challenge the examination again.
The Alberta Insurance Council has informed that the database of the exam questions will remain very similar to the existing exam currently being used. The main difference will be that the new exam questions will be shorter in length and worded more clearly.
Due to this new licensing exam, a new Practice exam was added to the ILScorp program earlier in March of this year. The new Practice Exam is called Alberta Level 1 Practice Exam #2. These practice questions have come directly from the Alberta Insurance Council curriculum.
ILScorp has added additional material to the online exam preparation program that has also come directly from the Alberta Insurance Council. This new material is in the form of Module Supplements and is extra reading material and extra practice questions.
As for the curriculum material, these are the changes to the previous Curriculum Design Document of the General Level 1:
- Removed Garage and Fleet under Commercial Automobile and have removed Accident and Sickness.
- Added Transportation Network Policy (SPF#9) under Commercial Automobile.
NEW ILScorp Alberta Level 1 Program
ILScorp L1 Program has everything you need in one package to successfully pass your Alberta Level 1 General Insurance licensing exam.
Alberta Level 1 General Insurance Licensing Exam Preparation Program includes 7 Modules containing the following material:
- L1 General & Adjuster Insurance Licensing online course – 13 Chapters
- L1 Textbook hardcopy – 13 Chapters
- L1 Workbook hardcopy – over 650 quiz questions
- L1 Workbook Answer Key
- L1 Flashcards– over 300 exam type mobile questions
- Review Tests – 17 review tests including multiple choice answer options
- Resource of common SPF and SEF Forms
- L1 Practice Exam #1 = 200 True or False
- L1 Practice Exam #2 = 200 True or False
- L1 Alberta General Insurance Licensing Practice Exam #1 = 100 Multiple Choice
- L1 Alberta General Insurance Licensing Practice Exam #2 = 100 Multiple Choice
- ILS Alberta Level 1 Certification Exam
Access duration of 4 months – recommended study time of 80 – 120 hours
… otherwise known as General License Qualification Project – GLQP.
The Alberta General Insurance Council supports fair and transparent education delivery options for new entrants into the general insurance industry. The council supports ongoing monitoring of education and training to produce well-prepared new professionals. Low pass-rates have been an ongoing subject of concern with educators and industry stakeholders. As a result of consultation with general insurance educators, it was determined that without a mechanism to verify the declaration of course delivery provider made by students, data could not reliably be deemed accurate. (A student could enter any provider and still be admitted for testing.)
The GLQP is meant to be instrumental in changing the approach to insurance coursework and certification by gathering performance metrics. The project is intended to assist educators in tailoring course material/delivery to prospective general insurance level 1 examination registrants through providing success rates specific to each provider and course delivery method. The project aims to ensure consistent education delivery and to improve student success rates. The Alberta General Insurance Council will collaborate with educators and publish the examination results with transparency. Educators will be able to clearly identify if and where potential improvements may exist.
In order to participate as an authorized General Insurance Level 1 course provider, such providers will be required to register and be approved by the AIC. The validation data will then be provided by Commercial Educators, Commercial Course Material Educators and Organizational Educators (herein all referred to as “Educators”) marking students as Certified through their respective organizations’ Canadian Insurance Participant Registry (CIPR) administrative account. Certified status is valid for 1 year from the Certification Date indicated on the Educators’ Administrative CIPR account, which shall vary for each individual student.
As of January 1st, 2020 all educators must enter a “certification date” for each student (by CIPR #) that attends a course or purchases educational materials from them. The data will identify one of three possible education delivery methods at the time of certification. This process “qualifies” the student to proceed with registration for a General Insurance Level 1 exam sitting.
The education delivery methods tracked will be one of the following modes: Classroom: This is a typical classroom setting with students and an instructor;
Web Delivery: This is a course that is delivered primarily online; and
Self-Study: Only course materials have been sold or provided to the student.
Some Educators may choose voluntarily to ensure some level of competency according to their own standards and business model, such as the successful completion of a qualifying examination in order to receive Certified status. Acknowledgement by an educator of the completion of a course or the purchase of material for self-study is required.
Those considered to be Educators will come from a variety of positions in the industry.
Commercial Educators: are self-declared General Insurance Commercial Educators who are listed on the AIC website.
Commercial Course Material Educators: are self-declared General Insurance Course Material Educators from whom any prospective student may obtain course material.
Organizational Education Educators: are self-declared General Level 1 Insurance Educators who have established training departments within their business and have a structured educational regime and proprietary material to support students in building insurance skills in alignment of the Curriculum Design Document. If an Educator is using Commercial Course Material from existing Educators, the students will be certified based on the material used.
Practical Matters and Timelines:
Student Certification: Once the Educator has identified the student as Certified on the CIPR administration portal, the AIC licensing portal (https://licensing.abcouncil.ab.ca ) where students register for exams will directly interface with the data collected in CIPR. As soon as an Educator marks the student as Certified, the student can immediately register for an examination.
- Exam registration is available 30 calendar days in advance of any future examination date.
- The latest date that students can register for an examination is the day of the examination based on availability
- In order to avoid forfeiture of examination fees, examinations must be rescheduled at least 24 hours prior to the scheduled examination.
- January 1st, 2020– Students will not be able to register for a General Licensing Level 1 examination if they have not been Certified by an educator as having taken some form of course or purchased current materials.
Start you career in insurance! Get you Alberta Level 1 General Insurance License through ILScorp’s exam preparation program: