Communication Styles – Part 6

Tips to Help Recognize Behavioural Styles

Our past posts provided information on the various styles of behaviour.  To recap:

D – Dominance; How you approach and respond to problems and challenges

I – Influence; How you influence people and contacts to your point of view

S – Steadiness; How you respond to pace and consistency

C – Compliance; How you respond to procedures and challenges

 

Here are some quick tips to help you determine the main behavioural style of others.

Dominance                 Influence                     Steadiness                  Compliance

Extroverted                 Extroverted                 Introverted                 Introverted

Task Oriented             People Oriented         People Oriented         Task Oriented

Direct                          Indirect                       Indirect                       Direct

Quick to anger            Optimistic                   Hard to Read               Critical

 

Once you have identified the other person’s style, you will be able to adapt your own style for better communication.  Remember, it is important to understand that every personality has all of these elements in it to varying degrees. As an example, some people will be highly compliant and low influence, with a very high steady style and a moderate dominance style, while others will be the exact opposite.

In part one of this series, we said that understanding the impact of your own communication style as well as that of others is just the starting point of a good relationship. There is another important factor that needs to be considered.  What motivates the other person, or in other words, what is it they want that is making them behave the way they do?

In our next post, we will discuss the various motivations people have.  Our values/motivations are the reason we behave the way we do as we see it as the way to get what we want!

Communication Styles – Part 5

In our last post, we discussed the basic elements of the Steadiness factor of DISC.  As a recap of what we have discussed so far:

 

D – Dominance;

How you approach and respond to problems and challenges

I – Influence

How you influence people and contacts to your point of view

S – Steadiness

How you respond to pace and consistency

 

Today, we will introduce the basic elements of C; Compliance.

Compliance is the element of an individual’s personality that indicates how you respond to procedures and constraints set by others.  Highly compliant people like the structure of rules, while a lower compliant person may believe rules and procedures are simply guidelines and do not apply to them!

 

High compliance will manifest as a person who is detailed and organized.  They do not make or accept decisions at face value, instead needing details, facts and data to support the decision. You may find them making up more rules for others to follow if they feel the current procedure isn’t adequate.  Alternatively, the lower compliant individual is self-reliant and will take chances by bending the rules, along with appearing to be unorganized. They will question ‘why’ they have to work within the system if the results of their ‘out of the box’ way are the same.

 

When communicating with a high compliance personality, appreciate their need for prove of concept.  Data, spreadsheets and facts will gain their approval for any and all decisions.  The lower compliant person needs others to understand their independence and confidence in getting the job done their way.

 

In our next post, we will provide you with some quick tips on how to recognize behavioural styles.

Communication Styles – Part 4

In our last post, we discussed the basic elements of the Influence factor of DISC.  As a recap of what we have discussed so far:

D – Dominance; How you approach and respond to problems and challenges

I – Influence; How you influence people and contacts to your point of view

Today, we will introduce the basic elements of S; Steadiness.

Steadiness is the element of an individual’s personality that indicates how you respond to pace and consistency. High steady people will resist change until they see the benefit of doing so.  They prefer doing one task at a time. Alternatively, the low steady individual wants to work at a fast pace with multiple tasks occurring at the same time.

Although a high steady person will take time to trust you, once they do you have a loyal friend for life!  They are very patient and will be seen as logical, thoughtful members of the team. They do not display emotion and will be hard to read.  The low steady style will display emotions easily and may be seen as impatient and ‘always moving’ to others

Communication from a high steady person will be minimal, at least until they trust you.  They want to think things through and have reassurances from those they are close to prior to bringing forth their ideas and thoughts. Conversely, the lower steady will have no problems voicing and getting behind new ideas with enthusiasm.  The low S needs to understand the others need for time to think things through.

In our next post, we will discuss the basics of the C element of DISC, Compliance.

Learn more about why you behave and communicate the way you do!

 

The ILS Communication course will be available in 2021.

 

 

Communication Styles – Part 3

In our last post, we discussed the basic elements of the Dominant factor of DISC.  As a recap:

D – Dominance; How you approach and respond to problems and challenges

Today, we will introduce the elements of I; Influence.

Influence is the element of an individual’s personality that indicates how you interact with others and influence them to your point of view. Highly influencing people tend to joke around a lot, talk a lot, and want to be liked by everyone. They need to be in the company of other human beings as often as possible and are expressive and enthusiastic. The lower influencer is a critical thinker and enjoys time alone. They will be more pessimistic than their higher counterparts and will have a tendency to distrust while the higher influencer will trust immediately, sometimes to a fault.

The high Influencing element is people oriented and wear their heart on their sleeve.  While they believe the impossible can be done the lower task oriented, influencing element will say ‘prove it!’

The high influencer is indirect with their communication, becoming distracted easily.  When having a discussion with them you may find yourself having to interrupt them so you can get a word in or bring them back to the topic at hand.  The lower I is much more direct and wants to get to the point and will need to understand the others need for personal conversation.  Conversely, the higher I must respect the need of the lower I to have their own space and be factual and direct during any discussions.

In our next post, we will discuss the basics of the S element of DISC, Steadiness.

Learn more about why you behave and communicate the way you do!

 

The ILS Communication course will be available in 2021.

Communication Styles – Part 2

In our last issue, we introduced DISC.

 

The first element of DISC is Dominance, which is a measure of how a person solves problems and meets challenge.

Bold and decisive on the high end of the scale, low key and less pressure on the opposite end of the scale.

This is the element of an individual’s personality that indicates competitiveness, drive and a desire to win. Highly dominant people tend to become angry more often than lower dominant types. Once they have had an angry outburst, they forget the source of their anger quickly and move on to other things, while a low dominant will take a very long time to get over the cause of their anger.

Dominance is a task-oriented trait so once a highly dominant person takes on a task, they become determined to see it through to the end. The lower dominant style is people-oriented and will be more agreeable and peaceful when solving problems and meeting challenges as they are more indirect in these cases.

Being direct is the natural course of communication for a high dominant, and the lower dominant will be intimated by this.  When you are having a discussion with a higher dominant personality, be quick and to the point.  When communicating with a lower dominant style, be patient and understand their aversion to confrontation.  If two people are on the total opposite ends of the scale, the high dominant will be having a conversation while the low dominant has shut down due to the ‘confrontational’ discussion.

In our next post, we will discuss the basics of the I element of DISC, Influence.

Learn more about why you behave and communicate the way you do!

 

The ILS Communication course will be available in 2021.

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