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Licensing Regulations

Canadian Insurance Continuing Education Requirements and Record Keeping

The following information is to be used as guidance to help you ensure you meet your professional requirements and obligations. For more information or for help with specific questions, contact your provincial or territorial insurance council.

B.C. Requirements

  • General insuranceJune 1 to May 31 annually – 4, 6 or 8 CE credits, depending on experience (see below for more information)
  • AdjustersJune 1 to May 31 annually – 4, 6 or 8 CE credits, depending on experience (see below for more information)
  • Life and Accident and Sickness – from June 1 to May 31 annually – 5, 10 or 15 CE credits, depending on experience (see below for more information)

Depending on what license the licensee holds, there are other restrictions in place:

General insurance

  • Licensees with an approved designation (CAIB, CIB, CIP [formerly AIIC], CCIB, FCIP and CRM) must have 4 continuing education credit hours
  • Licensees who do not have an approved designation but have been licensed as a general insurance agent or salesperson for at least 5 out of the last 7 years in Canada must earn 6 continuing education credit hours
  • Licensees who do not have an approved designation and who have not been licensed as a general insurance agent or salesperson for at least 5 out of the last 7 years in Canada must earn 8 continuing education credit hours
  • No single course can be accredited for more than 8 hours
  • No more than 7 credit hours can be earned in a single day
  • If a course includes an exam, the student must pass the exam to receive the credit hours
  • Excess credit hours cannot be carried over into the next licensing period

Adjusters

  • Licensees with an approved designation (CAIB, CIB, CIP [formerly AIIC], CCIB, FCIP and CRM) must have 4 continuing education credit hours
  • Licensees who do not have an approved designation but have been licensed as a general insurance agent or salesperson for at least 5 out of the last 7 years in Canada must earn 6 continuing education credit hours
  • Licensees who do not have an approved designation and who have not been licensed as a general insurance agent or salesperson for at least 5 out of the last 7 years in Canada must earn 8 continuing education credit hours
  • No single course can be accredited for more than 8 hours
  • No more than 7 credit hours can be earned in a single day
  • If a course includes an exam, the student must pass the exam to receive the credit hours
  • Excess credit hours cannot be carried over into the next licensing period

 

Accident and Sickness (A&S)

  • Licensees who hold an approved designation (CFP, CLU, RHU,FCIA,FLMI or CEBS) must earn 5 hour of continuing education credits
  • Licensees who have been licensed as a life insurance agent for at least 5 out of the last 7 years but do not have an approved designation must have 10 hours of continuing education credits
  • Licensees who have not been licensed for at least 5 out of the last 7 years and do not have an approved designation must obtain 15 hours of continuing education
  • No single course can be accredited for more than 15 hours
  • No more than 7 credit ours can be earned in a single day
  • If a course includes an exam, the student must pass the exam to receive the credit hours
  • Excess credit hours cannot be carried over into the next licensing period

Life Insurance

  • Licensees who hold an approved designation (CFP, CLU, RHU,FCIA,FLMI or CEBS) must earn 5 hour of continuing education credits
  • Licensees who have been licensed as a life insurance agent for at least 5 out of the last 7 years but do not have an approved designation must have 10 hours of continuing education credits
  • Licensees who have not been licensed for at least 5 out of the last 7 years and do not have an approved designation must obtain 15 hours of continuing education
  • Only technical material will qualify for continuing education. This includes education relating to:
    • Life insurance products
    • Financial planning, provided the education is geared towards life insurance and not a non-insurance sector such as securities or mutual funds
    • Compliance with insurance legislation and requirements, including the Insurance Act, Council Rules, privacy legislation
    • Ethics
    • E&O
  • Excess credit hours cannot be carried over into the next licensing period
  • No course can be accredited for more than 15 hours;
  • There is a daily maximum of 7 hours; and
  • Where a course involves an exam, you must successfully pass the exam.

Licensees must ensure they have a valid record of course completion. These records must be kept for five years from the end of the licensing period from when the credit was obtained. The Insurance Council of British Columbia may conduct random audits. Licensees who lack proper records or documentation may face disciplinary action, including the invalidating of the license.

Generally, one hour of instruction is equal to one hour of continuing education credit, with a one hour minimum. Breaks are excluded from the hour and students must complete the course or the seminar.

Resource link: http://www.insurancecouncilofbc.com/publicweb/ContinuingEducation.html

Alberta Requirements

  • General insuranceJuly 1 to June 30 annually – 15 CE credits
  • AdjustersJuly 1 to June 30 annually – 15 CE credits
  • Life and Accident and SicknessJuly 1 to June 30 annually – 15 CE credits

Agents, brokers and adjusters in Alberta must maintain their continuing education certificates for three years after the expiry of the licensing period in which the credits were earned. The Alberta Insurance Council may conduct random audits and these audits will only extend back three years.

Alberta allows for a carry-over of 7.5 hours/credits per year, per insurance class.

All licensees will be required to earn 15 hours of credits per certificate (with a carry-over of 7.5 hours per year allowed.) When renewing his or her license, the licensee must declare that he or she has obtained the required number of hours. The Alberta Insurance Council may conduct random audits.

Resource link: http://www.abcouncil.ab.ca/ongoing-education-requirements/

Saskatchewan Requirements

  • General insuranceAnnually, based on individual licensing date – 8 or 12 CE credits, depending on experience (see below for more information)
  • AdjustersAnnually, based on individual licensing date – 8 CE credits
  • Life and Accident and SicknessAnnually, based on individual licensing date – 15 CE credits

All classes of licensees must file an annual report that details the continuing education courses they have attended within the reporting year. Certificates and records must be kept as the Council may conduct an audit.

General insurance licensees must earn 12 credit hours per reporting year. Licensees with at least 25 years of continuous experience in the general insurance industry must earn eight credit hours per reporting year. Licensees who hold one of the following designations must earn eight credit hours per reporting period:

  • A.I.I.C. (Associate of the Insurance Institute of Canada)
  • F.I.I.C. (Fellow of the Insurance Institute of Canada)
  • C.A.I.B. (Canadian Accredited Insurance Broker)
  • C.C.I.B. (Canadian Certified Insurance Broker)
  • C.P.C.U. (Chartered Property and Casualty Underwriter)
  • CRM (Certificate in Risk Management)
  • FRM (Fellow in Risk Management)
  • CIP (Chartered Insurance Professional of the Insurance Institute of Canada)
  • FCIP (Fellow Chartered Insurance Professional of the Insurance Institute of
  • Canada)

No carryover of credits is permitted.

Insurance adjusters must earn eight credit hours per reporting period. Carryover of excess credits is not permitted.

Life and/or Accident and Sickness licensees must earn a minimum of 15 continuing education credit hours every year. Carryover of excess credits is not permitted.

Reference link: http://www.insurancecouncils.sk.ca/download%20files/GICS%20Bylaws%20-%20current.pdf

Manitoba Requirements

  • General insuranceJune 1 to May 31 annually – 8 CE credits
  • AdjustersJuly 1 to June 30 annually – 8 CE credits
  • Life and Accident and Sickness – from June 1 to May 31 annually – 15 CE credits

Licensees must self-report their earned continuing education credits online through the Insurance Council of Manitoba’s Enhanced Online CE Module.

Continuing education requirements vary by license, as follows:

General insurance

  • 8 credit hours accumulated from June 1 to May 31
  • Maximum of 4 credit hours can be carried forward each year

Adjusters

  • 8 credit hours accumulated from July 1 to June 30
  • Maximum of 4 credit hours can be carried forward each year

Life and/or Accident & Sickness

  • 15 credit hours accumulated from June 1 to May 31
  • Carryover of excess credit hours is not permitted

Auto-only brokers

  • 4 credit hours accumulated from June 1 to May 31
  • Maximum of 2 credit hours can be carried forward each year

Reference link: http://www.icm.mb.ca/index.php?option=com_content&view=article&id=110&Itemid=58

Ontario Requirements

  • General insuranceOctober 1 to September 30 annually – 8 or 10 CE credits, depending on experience and role (see below for more information)
  • AdjustersOctober 1 to September 30 annually – 8 CE credits
  • Life and Accident and SicknessEvery two year period, depending on original licensing date (see below for more information) – 30 CE credits

Upon renewal, the licensee must self-declare that he or she has obtained the required amount of continuing education credits. The Registered Insurance Brokers of Ontario (RIBO) recommends that licensees keep continuing education certificated for five years as random spot checks for compliance is possible.

Continuing education requirements vary by license and experience, as follows:

Principal brokers and deputy principal brokers:

  • 10 hours of continuing education credits accumulated between October 1 and September 30
  • 5 hours must be in the Management category
  • Carryover of 10 hours is permitted each year

All other licensed individuals:

  • 8 credit hours accumulated between October 1 and September 30
  • Credits can be obtained in any category
  • Carryover of 8 hours is permitted each year

Newly-licensed individuals:

  • 8 credit hours accumulated between October 1 and September 30
  • Newly-licensed individuals are exempted for the remainder of the license year that they were registered

Life insurance:

  • 30 credit hours accumulated every two years
  • For life insurance agents who obtained their licence prior to February 1, 1995, the two-year reporting period ends on January 31 of each odd-numbered reporting year
  • For agents who obtained their license on or after February 1, 1995, the reporting period is measured from the date the licence was issued
  • Carryover of excess credit hours is not permitted

Reference link: http://www.ribo.com/index.php?option=com_content&view=article&id=55&Itemid=188

Quebec Requirements

  • Damage insurance – Every two years from January 1 to December 31 in odd-number years20 PDUs
  • Life insurance and financial planning – Every two years from December 1 to November 30 in odd-number years30 PDUs

The Regulation of the Chambre de la sécurité financière (ChSF) mandates that Québec life insurance agents and financial planners earn 30 professional development units (PDUs) in the following categories:

  • Insurance of persons
  • Group insurance of persons
  • Group savings plan brokerage
  • Scholarship plan brokerage

Licensees must earn:

  • 10 PDUs in general subjects
  • 10 PDUs in compliance with standards, ethics and processional practice
  • 10 PDUs in topics specific to the discipline or registration category in which they are authorized to do business

A maximum of 5 PDUs accumulated in the last 3 months of a reference period may be carried over. The reference period runs from December 1 to November 30 in odd numbered years.

Licensees must keep proof of attendance, exam certificates or test results from continuing education/professional development training for 24 months following the end of the reference period.

Chambre de l’assurance de dommages (ChAD): Licensees must complete 20 PDUs every two years, within the compliance period of January 1 to December 31 in odd numbered years. A maximum of five PDUs can be carried over. Licensees must earn 20 PDUs from the following categories:

  • Compliance (A minimum of 3 PDUs must be completed in each compliance period)
  • Administration
  • Insurance techniques
  • Law and legislation
  • Professional development (A maximum of 5 PDUs can be completed in each compliance period)

Important Change: 2 PDUs for a training activity developed by the ChAD Beginning with the 2016-2017 reference period, representatives will be obliged to take a course developed by the ChAD worth 2 professional development units (PDUs) dealing with either compliance with ethical or professional practice standards or with the evolution of the legal rules governing the sector of activity covered by the representative’s certificate. This new training will be offered at the ChAD’s online training site, ÉduChAD​, and the PDUs earned will count towards the 20 mandatory PDUs representatives must earn during each reference period.

Limit on the number of PDUs earned for taking the same training

Since February 19, 2014, members may earn PDUs for taking the same training a maximum of two times, as long as the training is taken during two different reference periods. Consequently, a member who has already earned PDUs twice for the same training will not earn any further PDUs if he or she takes this training once again.

Reference links: http://www.chambresf.com/en/members-continuing-education/continuing-education/ and http://www.chad.ca/fr/membres/formation-continue

Requirements in Other Jurisdictions

There are currently no compulsory continuing education requirements in New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland and Labrador, Yukon, Northwest Territories or Nunavut.

Be sure to check in with your provincial or territorial insurance council to ensure your licensing requirements are up-to-date.

Council Information

British Columbia

Insurance Council of British Columbia
300-1040 W Georgia, P.O. Box 7
Vancouver, BC, V6E 4H1
Telephone: 604-688-0321

Saskatchewan

Insurance Council of Saskatchewan
310-2631 28th Avenue
Regina, SK, S4S 6×3
Telephone: 306-347-0862
E-mail: ernie.gaschler@ibas.sk.ca

Ontario

Ontario
Financial Services Commission of Ontario
5160 Yonge Street, 17th Floor, Box 85
North York, ON, M2N 6L9
Telephone: 416-250-7250; toll-free: 800-668-0128
Web site: www.fsco.gov.on.ca

(Property/casualty insurance broker licensing)
Registered Insurance Brokers of Ontario
1200-401 Bay St., Box 45
Toronto, ON, M5H 2Y4
Telephone: 41 6-365-1 900; toll-free: 800-265-3097
Web site: www.ribo.com

New Brunswick

Insurance Branch, Dept. of Justice
175-670 King St., Centennial Building, PO. Box 6000
Fredericton, NB, E3B 5H1
Telephone: 506-453-2512/453-2541

Prince Edward Island

Dept. of Community Services & Office of the Attorney General
95 Rochford St., P.O. Box 2000
Charlottetown, PE, C1A 7N8
Telephone: 902-368-4564
E-mail: rbradley@gov.pe.ca
Web site: www.gov.pe.ca

Northwest Territories and Nunavut

Dept. of Finance, Treasury Division, Government of the Northwest Territories
4922-48 St., 3rd Floor, YK Centre, PO. Box 1320
Yellowknife, NWT, X1A 2L9
Telephone: 867-873-7308
E-mail: ddoak@fin.gov.nt.ca
Web site: www.fin.gov.nt.ca

Alberta

Alberta Insurance Council
Calgary
Suite 500
222-58th Avenue S.W.
Calgary, Alberta T2H 2S3

Edmonton
Suite 600 Bell Tower
10104 – 103 Avenue
Edmonton, Alberta T5J 0H8

Manitoba

Insurance Council of Manitoba
466-167 Lombard Avenue
Winnipeg, MB, R3B OT6
Telephone: 204-988-6800

Québec

Autorité des marchés financiers
Place de la Cité, Tour Cominar
2640 boulevard Laurier, bureau 400
Sainte-Foy, QC G1V 5C1
Téléphone: 418-525-0337; sans frais: 877-525-0337
E-mail: renseignements-consommateur@lautorite.qc.ca
Web site: www.lautorite.qc.ca

Chambre de l’assurance de dommages
500, rue Sherbrooke Ouest, 7e étage
Montréal, QC, H3A 3C6
Téléphone: 514-842-2591; sans frais: 800-361-7288
E-mail: info@chad.qc.ca
Web site: www.chad.qc.ca

Nova Scotia

Dept. of Environment and Labour, Financial Institutions Division
5151 Terminal Road, 7th Floor, Halifax, NS, B3J 1Al
(mailing address: PO. Box 2271, B3J 3C8)
Telephone: 902-424-6331
E-mail: fininst@gov.ns.ca
Web site: www.gov.ns.ca/enla

Newfoundland and Labrador

Dept. of Government Services and Lands
Confederation Building, 2nd Floor, West Block,
Prince Philip Drive, P.O. Box 8700
St. John’s, NF, A1B 4J6
Telephone: 709-729-2571 /2594
E-mail: info@gov.nf.ca
Web site: www.gov.nf.ca

Yukon

Consumer Service J-6, Government of Yukon
PO. Box 2703
Whitehorse, YK, Y1A 2C6
Telephone: 867-667-5111
E-mail: consumer@gov.yk.ca

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