Cargo Coverage & Claims

Cargo claims represent one of the largest categories of property and liability claims both in number and value. The diversity of these types of claims makes their successful handling dependent upon professionals with particular skills and experience. Efficient handling of cargo claims requires knowledge about the different types of carriers, knowledge of operational procedures, logistics, cargo types, and contracts. The claims person needs to have a basic understanding of such things as how a reefer container works as well as different, but equally important, carriage method issues that may arise in the successful resolution of a claim. Examples of cargo claims leave no doubt in one’s mind that protection through freight insurance is essential to all stakeholders.

The purpose of this course is to prepare the participant to competently handle the discussion of cargo coverage and its important benefits, as well as to explain and assist in the claims process.

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