Handling Objections in the Sales Process
Handling Objections in the Sales Process
This course focuses on overcoming sales objections raised by new prospects. The course examines the causes of a prospect’s objections and offers simple techniques to resolve their questions and concerns in a helpful and non-confrontational manner.
Outline:
- Causes of Objections
- Professional Sales and Needs-Based Selling
- Four Steps to Handling Objections
- Handling Objections Pro-Actively
- Action Plan
This course qualifies for 1 continuing education credit hour (General/Adjuster – Personal Skills).
