Client Service and Sales

Version française

This course is included as part of your ILS CE Course Subscription

The objective of this course is to confirm that you are doing things that your customers expect from you and to support you in enhancing the service you already provide.

Topics covered include:

  • Eight ways to improve the service we provide to our Customers
  • Assessing your customer service skills
  • Characteristics of a Good Customer Service Action Plan.

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