MANITOBA ADJUSTER CONTINUING EDUCATION CREDIT REQUIREMENTS
For all other Canadian Insurance Continuing Education Requirements and Record Keeping please visit the ILScorp RESOURCE CENTER
Do I have to complete continuing education credits to renew my licence?
With the exception of Canadian non-residents who are licensed in a jurisdiction which has mandatory CE requirements, hail agents and adjusters, and restricted insurance agents (RIA), all other licensees are required to fulfill annual continuing education credit criteria.
QUESTION: How many continuing education credits do I need to renew my insurance license?
- 8 hours accumulated from July 1 – June 30
- maximum of 4 carry forward
Get CE Credits Online
How do I find out how many credits I have carried forward from last year’s renewal?
Important Note: Life and/or Accident & Sickness agents may not carry forward credit hours.
All other classes of licenses:
Your on-line Manitoba Insurance council CEC account will show how many carry forward credits you have if you entered all of your credits completed in the “2014-2015” CE Year. The responsibility to track credit hours rests with the licensee.
As a Manitoba Adjuster, if I have completed a CE course in the past, but have taken it again this year, can I claim this towards my CE requirement?
Entry of CE for the same course more than once may be permitted on an exception basis only. If an agent wishes to claim credit for a course more than once, the agent must contact Council for prior approval and
provide written reasons. This review is subject to the individual course review fee of $50.
Do Non-Resident Agents/Brokers or Adjusters need to complete and report continuing education credits on-line?
ANSWER: Non-residents residing in Canadian jurisdictions that have mandatory CE requirements will be deemed to have met the requirement in Manitoba.
Non-residents residing in Canadian jurisdictions where CE is not mandatory are required to comply with Manitoba’s CE requirements. CE Credits must be obtained from an Accredited Course Provider or a course that has been individually approved by the ICM.
Residents of the United States of America are required to comply with the Manitoba CE requirements. CE Credits must be obtained from an Accredited Course Provider or a course that has been individually approved by the ICM.
However, if a Canadian non-resident or U.S. resident has completed a course that meets the applicable Manitoba requirements, the agent may apply for consideration of individual approval. The Individual CE Approval Application, along with the required fee, must be submitted to the ICM at least 30 days in advance of the course to ensure sufficient time to make an informed determination as to whether the CE course qualifies for Manitoba CE credits. More information can be found on the ICM website under “Continuing Education Info”.
Should the ICM determine that the CE course is not applicable to the Manitoba CE definition, the licensee would be required to complete additional CE courses to meet the mandatory Manitoba CE requirement
The Ontario Government announces amendments to the Accessibility Standards for Customer Service.
Commencing July 1, 2016, there will be some significant changes to the Customer Service Standard under the AODA.
Customer Service Training
With the changes announced to the Customer Service Standard, many organizations will have additional people that require training.
ILScorp offers an online AODA training course that includes the mandated information and provides proof of training. This is a quick and easy way to train those staff, volunteers, and Board Members who will be required receive it. This course also qualifies for 1 RIBO Management CE hour.
Register for AODA training
The July 1, 2016 Changes. The first concerns the definition of a large organization. Up to now, under the Customer Service Standard, an organization was considered large if it had 20+ employees. This was in contrast to the Integrated Accessibility Standards Regulation (IASR) which defined a large organization as being one with 50+ employees. As of July 1st onwards, organizations with 50+ employees will be considered large under the Customer Service Standard, as well as the IASR.
Another important change as of July 1st is that all staff and volunteers, regardless of their contact with the public, must receive training on the Customer Service Standard. Previously only those who dealt directly with the public had to be trained. This means that all staff, volunteers, and Board Members must receive training on all five AODA standards but only organizations with 50+ employees have to keep a record of that training. Nonprofits and businesses who have not trained everyone in their organization on the Customer Service Standard will be required to do so.
The final amendment concerns service animals. The government has expanded the list of professionals authorized to provide documents indicating the need for a service animal. Doctors and nurses were originally the only ones allowed to provide such authorization, but the list now includes psychologists, psychotherapists, audiologists, chiropractors and optometrists.
June 30, is the continuing education deadline for all insurance professionals in Alberta. Here are some answers to the most common questions asked by Agents, Brokers and Adjusters on Continuing Education Requirements in Alberta.
Q: What are the Certificate Terms for Continuing Education?
A: Life and Accident & Sickness insurance agents, General insurance agents and Adjusters are required to complete in each certificate term at least 15 hours of approved continuing education courses. Effective July 1, 2014, a “certificate term” means the period beginning on July 1 and ending on the next June 30.
Q: How do I know that I have satisfied my CE requirement?
A: You must log in to AIC and check your CE Summary Report. You are required to have completed 15 CE hours of approved courses each year in order to process the renewal of your license. All approved courses are found in the CE Course Lookup Section on the council web site. Contact ILScorp directly for assistance if you are unable to find a course.
Q: Are there any exemptions to the continuing education requirement?
A: Yes. Individuals who hold a General insurance agent’s certificate limited to hail insurance or livestock insurance and individuals who hold an Adjuster’s certificate limited to hail insurance, travel insurance or equipment warranty insurance are not required to complete a continuing education requirement.
Q: Are there exemptions for Maternity Leave/Long Term Disability?
A: There are no provisions under the Insurance Act or Regulations to allow an exemption for those agents who are on long term disability or maternity leave.
Q: Is there carry over of hours?
A: The Insurance Agents and Adjusters Regulation allows for a carry forward up to 7.5 hours of continuing education credits from one year to be used in the next year per class of license.
Q: What are the required hours for new agents?
A: 1.25 hours per licensed month. Agents who apply for a certificate of authority (license) with 3 or less months remaining in the certificate term are not required to complete the Continuing Education requirement. If your first license was issued on April 1st, you will not be required to complete a CE requirement until you renew your certificate in the following year.
Q: How do I determine if a course is accredited?
A: All courses which have been approved by the Accreditation Committee are listed on the Alberta Insurance Council website CE Course Lookup.
Q: Why can’t I enter the date that I completed my CE course(s)?
A: As you enter the course id number, a number of courses will be presented to you in a drop down for your selection. You must select the name of the course from the drop-down. A calendar will then be made available to select the date of completion. Some courses may have only been approved within a specific date range. If the date you wish to choose is not within the available date range, contact your course provider.
Q: When entering a CE course, I received a message that says “you are attempting to save a course in a closed CE term.” Can I still add the course?
A: You may still add courses in a CE term that has already been closed. Since you will not be able to modify or delete the course once it has been saved, you will be asked if you wish to continue to save the course. Click the “Continue” or “Cancel” button to proceed.
Q: When do I need these credits by?
A: When you renew your certificate of authority you are required to demonstrate that you have completed 15 hours of approved continuing education courses for each certificate being renewed by entering all approved courses under your profile.
Agents/adjusters who have not entered sufficient continuing education credits will not be able to renew their certificate(s) until sufficient courses have been entered.
Q: What happens if I do not complete sufficient CE courses? Can I renew my license and earn my CE credits later?
A: All insurance agents and adjusters who are required to complete a CE requirement will not be able to renew their certificate(s) until they have demonstrated that they have sufficient CE credit hours. Failure to complete the CE by June 30th will result in your certificate of authority automatically expiring and you will not be authorized to act as an insurance agent or adjuster until you have satisfied your CE requirement and re-applied for your certificate(s).
Q: Should we send in the certificates provided to us by the course providers?
A: No, these certificates are only required if the agent/adjuster becomes part of a random audit.
Q: Can a new agent use credits earned by a course taken before their license was issued?
A: New agents/adjusters may use credits earned by an approved course towards their first reporting period providing the course was taken in that certificate term.
Don’t panic just yet.
Your CE deadline is here, but so is ILScorp!
We have REAL PEOPLE standing by to help you meet your requirements.
Chat with us live on our website: ilscorp.com.
Email us: email@example.com or call us 1-800-404-2211 and get your CE done today!
Get online and get to work! CE with ILScorp is Fast, Easy and DONE!
Online CE Course Subscriptions
Accredited Continuing Education courses for General Insurance
Access over 180 accredited general insurance training courses in both text and streaming video formats, including personal lines, commercial lines, auto, farm, professional management and personal skills courses.
Accredited Continuing Education courses for Adjusters
Access numerous adjuster specific accredited courses plus general insurance training courses in both text and streaming video formats including a 3-part Adjusters Privacy Compliance Program.
Accredited Continuing Education courses Life/A&S
Access over 70 accredited Life/A&S insurance training courses in both text and streaming video formats including errors & omissions insurance, money management planning process and insurance and estate planning.
FPSC Accredited Continuing Education courses for Certified Financial Planner Professionals and FPSC Level 1 Certificants
Access to over 60 FPSC CE accredited online training courses. Accreditation is Canada wide, categories include: Financial Planning and Practice Management