The 2018 Intact Insurance Commercial Producer School was an amazing success!
Students from BC, Alberta, Saskatchewan and Manitoba all attended this years 19th Annual Intact CPS course at the Westin Bear Mountain Golf Resort, Victoria BC from September 24 – September 28, 2018.
The five day course included a curriculum that provided in depth coverage on ideal selling practices; structured to combine group activities, case studies, structured feedback, and sales techniques within a community oriented network.
Together with Intact, ILScorp, West Coast Training and Dynamic Leadership Inc, a structured training program for sales preparedness included:
Four Step Sale Process,
Sales Training & Selling Techniques,
Building Value to Overcome Objections,
Strategies to Overcome Price Objections,
Ways to Deal with Prospects,
Exceed Customer Expectations,
Underwriter Attention and Support
Customer Knowledge
Social Media and Branding Strategy
Rounded knowledge of the industry from a broker and company perspective
Relationship building with Intact / ILScorp / West Coast Training and Dynamic Leadership
To view a video of past Commercial Producer Schools, click on the link below.
Financial management is the big-picture enterprise of which record-keeping is one significant activity. Overseeing the assets, liabilities, capital structure, income and expenses of the brokerage to support its profitability is the function of financial management. In order to produce the “numbers” that add up to success, managers must possess the skills to orchestrate all the elements that contribute to the financial picture.
By the end of this course you will be able to:
Describe the main activities that comprise the financial management cycle
Describe the concepts involved in managing incomes and expenses
Explain tax factors regarding employee compensation and equipment leasing
Explain how to measure brokerage performance through financial analysis
Once you have completed your CE, do not send the continuing education certificates to RIBO. Each individual is responsible for their continuing education hours and certificates as the continuing education program is self-regulatory. It is recommended that each individual maintain a Continuing Education Record Sheet and folder to place the certificates received from seminar providers. There will be a question on the annual renewal form to declare compliance with the Continuing Education Program. For spot check purposes, continuing education certificates should be kept for 5 years to indicate compliance with the Continuing Education Program. The Principal Broker will be responsible for ensuring that licensed individuals comply with RIBO requirements.
Did you know ILScorp keeps a digital record of your completed course history on file for up to 7 years?
Penalties for non-compliance will be imposed by the Qualification and Registration Committee. Non-compliance by:
Principal Brokers
Will result in the registration of the Principal Broker being referred to the Qualification and Registration Committee to review and revoke the Principal Broker status. This may also result in the brokerage firm being subject to review by the Qualification and Registration Committee for non-compliance of the Principal Broker requirement.
Deputy Principal Brokers and all other licensed individuals
Will result in the suspension of the license until full compliance has been met.
CE Requirements
Principal Brokers and Deputy Principal Brokers
10 hours of continuing education credits every year between October 1st and September 30th. A minimum of 5 hours must be in the Management category. The remaining hours may be in the Management or Technical category. There is a carryover of a maximum of 10 hours (or one term’s requirements) allowed for the next term (requirement of minimum of 5 hours in the Management category still applicable).
All other licensed individuals
8 hours of continuing education credits every year between October 1st and September 30th in any category. There is a carryover of a maximum of 8 hours (or one term’s requirements) allowed for the next term.
Newly licensed individuals
The continuing education program of 8 hours every year between October 1st and September 30th will begin the first October following registration. Individuals are only exempted for the remainder of the license year that they were registered.
Key Regulatory Provision – ONTARIO REGULATION 991 5. (1) An individual is qualified to be issued and hold a certificate of registration as an insurance broker where, (d) the individual complies with the continuing education requirements established by the Council.
Principal Brokers and Deputy Principal Brokers:
10 hours of continuing education credits every year between October 1st and September 30th. A minimum of 5 hours must be in the Management category. The remaining hours may be in the Management or Technical category. There is a carryover of a maximum of 10 hours (or one term’s requirements with a minimum of 5 hours in the Management category) allowed for the next term.
Personal Skills hours/credits cannot be applied towards the continuing education requirements. Principal Brokers and Deputy Principal Brokers who apply Personal Skills hours may experience a shortfall which may place their registration in non-compliance of the requirements.
Non-compliance of the requirements by the Principal Broker will result in the registration of the Principal Broker being referred to the Qualification and Registration Committee to propose to review and revoke the Principal Broker status. This may also result in the brokerage firm being subject to review by the Qualification and Registration Committee for non-compliance of the Principal Broker requirement. Deputy Principal Brokers who are in non-compliance of the continuing education requirements will result in the suspension of the license until full compliance has been met.
All other licensed individuals:
8 hours of continuing education credits every year between October 1st and September 30th in any category. There is a carryover of a maximum of 8 hours (or one term’s requirements) allowed for the next term.
Non-compliance of the requirements will result in the suspension of the license until full compliance has been met.
Newly licensed individuals:
The continuing education program of 8 hours every year between October 1st and September 30th will begin the first October following registration. Individuals are exempted for the remainder of the licence year that they were registered.
E.g. Broker A was registered on November 1, 2006 and Broker B was registered on April 30, 2007. Both Broker A and Broker B will not be required to have accumulated any continuing education credits
by September 30, 2007, but must begin taking the continuing education seminars/courses on October 1, 2007.
Category Definitions:
Each continuing education course/seminar/workshop that is submitted for accreditation is reviewed in accordance with the Broker Skills Reports which outlines the skills set necessary to carry out the duties and responsibilities of a broker.
Management
Subjects related to the RIB Act and Regulations, human resources, general management, accounting, computerization, and generally topics relevant to the operation of an insurance brokerage.
Technical
Subjects directed towards imparting of general insurance product knowledge and/or technical insurance expertise including risk management and loss prevention.
Personal Skills (Not eligible for Principal or Deputy Principal Brokers)
Subjects related to skills required to function efficiently in an insurance brokerage office, as a customer service representative or as a producer. Subjects would include, but not limited to, sales and
marketing skills, and communication and writing skills.
For spot check purposes, continuing education certificates should be kept for 5 years to indicate compliance with the Continuing Education Program. The continuing education certificates are not to be submitted to RIBO unless specifically requested by RIBO during a spot check. The Principal Broker will be responsible for ensuring that licensed individuals comply with RIBO requirements. However, it is also each individual’s responsibility to keep track of their own continuing education hours and certificates for 5 years, even if the brokerage firm/employer keeps a record of it.
Individuals who cannot confirm compliance with the continuing education requirements following a spot check will result in having their licenses suspended. These individuals will not be able to conduct
any business with members of the public until they are in full compliance and had their licenses reinstated by RIBO.
All individuals will also be asked at each renewal, to declare compliance with the Continuing Education Program. If the continuing education requirements have not been completed at the time the renewal application form is being filed, the question must be answered accordingly with a brief explanation. By answering that the requirements have been completed when in fact they have
not been, individuals have knowingly falsified the renewal application. Falsification on the annual renewal form constitutes an act of misconduct resulting in an individual’s file being referred to the Complaints & Discipline or Qualification & Registration Committee for review and disciplinary action.
Demand for insurance products and services remains as strong as ever but there has been a fundamental shift in the channels consumers choose to make their purchases. Insurance is generally bought directly through an insurer (through its captive agents, the web or other direct channels) or through independent agents and commercial brokers who provide access to the products of several insurers. Agreements bind brokerages and insurance companies together. The terms of these can vary according to the companies involved. These agreements will document the relationship that exists between the two parties.
By the end of this course you will be able to:
Explain independent and direct channels of insurance distribution in Canada
Describe agreement between a broker and an insurer
Describe factors considered by a brokerage to choose an insurer
Describe factors considered by an insurer to choose a brokerage
This course is included as part of the ILScorp General CE Courses Subscription
NEW COURSE: Relations between Brokers and Insurers
Credit Hours: 2 RIBO Management CE
Brokerages often regard themselves as being independent of insurance companies, yet their very existence depends upon the insurance company that assumes the risks represented by the policies the broker sells. This tie, in which the broker is the intermediary between the consumer/client and the insurance company, is articulated in the agreements forged between the two entities. Upon completion of this course you will have a strong understanding of the elements of broker agreements.
This course is included as part of the ILScorp General CE Courses Subscription
It will also be observed as a national holiday on Monday, July 2, everywhere in Canada (except in Newfoundland, Labrador, and Nova Scotia.) On this day a large percentage of the population gets the day off… including the staff of ILScorp!
Although the ILScorp offices will be closed Monday July 2nd for Canada Day, you can still purchase or renew your CE course subscriptions online.
Advantages of the ILScorp continuing education course subscriptions:
Once you purchase your subscription, you can begin taking your courses immediately! If you are a new subscriber, you will receive an automated username and password by email.
Access more than 190 accredited general insurance training courses in both text and streaming video formats, including personal lines, commercial lines, auto, farm, professional management and personal skills courses.
Access more than 75 accredited life/A&S insurance training courses in both text and streaming video formats including errors & omissions insurance, money management planning process and insurance and estate planning.
Have a digital record of your completed course work, which we keep on file for up to seven years.
Save time by completing your general insurance continuing education requirements entirely online, no paperwork or commute.
Courses can be accessed any time and you can log in and log out as many times as you wish during the course period.
Quizzes and Final exams are offered in most of our courses to help you retain the information.
Should you require any assistance at any time during your course work, we are here to support you 5 days a week, 0800 – 1700 PST (except on Canada Day!)
